We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,081 London hotels

The Sumner Hotel: Traveler Reviews

4.0 of 5
54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Hotel website
Hotel deals
Hotel amenities
The Sumner Hotel
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Hotels.com CheapTickets.com
94%
Ranked #46 of 1,081 hotels in London
Most recent review
4 of 5 stars Reviewed February 4, 2013
MichaelBlock Melbourne, Australia
Write a Review

860 reviews from our community

Traveler rating
    571
    239
    34
    13
    3
See reviews for
Families
164
 
Couples
455
 
Solo
70
 
Business
101
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Recommend this hotel”
4 of 5 stars Reviewed February 4, 2013

We spent 6 days at the Sumner during January 2013. Booking the hotel on line was uneventful, and a room of the quality that we expected was provided. The rooms were comfortable, quiet and well appointed with comfortable beds and a bathroom with a good shower with good water pressure. The room was somewhat warm, but no more so than any other place in London during winter. The breakfasts were good with a wide range of food and helpful attentive staff. There is limited room service.
One of the best features of this hotel is the location: close to Marble Arch tube station and Oxford Street and 2 good coffee shops (use Beanhunter app), and many good restaurants of varying prices and a 10 minute walk to Paddington Station.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask MichaelBlock about The Sumner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesumnerhotel, Manager at The Sumner Hotel, responded to this review
February 14, 2013
Dear Guest,

Many thanks for the kind words you have shared with us on trip advisor. We are delighted to know that you would recomend The Sumner.
We always make sure that we do our best to improve the quality of services & maintain the high standards at The Sumner.
Your kind words of appreciation about the our hotels service, facilities and staff will certainly go a long way in boosting the morale of the team to do even better and excel in everything they do on a day to day basis to make sure our esteemed guests like yourself are comfortable and well looked after. We hope to welcome you back in the very near future.

Many Thanks,
Kind Regards.

ROHIT GOGIA
Manager
The Sumner Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lanus, Argentina
1 review
“The pleasure of feeling like home”
5 of 5 stars Reviewed February 4, 2013

January I spent some nights at the hotel. It's a luxury, I felt very comfortable, the staff are lovely. The temperature in time, a good cup of tea or coffee always ready. Very good vibes from the hotel staff.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask carrumbe about The Sumner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesumnerhotel, Manager at The Sumner Hotel, responded to this review
February 14, 2013
Dear Guest,

Many thanks for the kind words you have shared with us on trip advisor. We are delighted to know that you have enjoyed your stay here at The Sumner.
We always make sure that we do our best to improve the quality of services & maintain the high standards at The Sumner.
We hope to welcome you back in the very near future.

Many Thanks,
Kind Regards.

ROHIT GOGIA
Manager
The Sumner Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevenage
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Great place to stay”
5 of 5 stars Reviewed February 4, 2013

We stayed for 1 night with our friends on New Years Eve. We had lovely rooms that were very clean & very comfortable. Staff were very friendly. Breakfast was good & very continental. The only thing that would have been nice would have been a complimentry tea tray in the room. We also didn't use the mini bar because of the high cost of the items. Would definitely stay again if we needed to as a great location in London. On checkout we were given a lovely diary for 2013. A really nice touch. Thanks again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask haddonhols about The Sumner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesumnerhotel, Manager at The Sumner Hotel, responded to this review
February 7, 2013
Dear Guest,

Many thanks for the kind words you have shared with us on trip advisor. I am glad you enjoyed your stay here at The Sumner.
I would like to apologise for the inconvenience caused to you during your stay for Tea/Coffee facility in the rooms but just to maintain the high standards and to keep the all the rooms well maintained, we do not have any facility to prepare any Tea/Coffee. Also we do not place any kettles or any Tea/Coffee in the rooms for safety & hygiene reasons. But we do have a facilty which is 24 hours a day to seve Tea/Coffee.

We'll make sure that we do our best to improve the quality of services & maintain the high standards at The Sumner.
Your kind words of appreciation about the our hotels services and facilities will certainly go a long way in boosting the morale of the team to do even better and excel in everything they do on a day to day basis to make sure our esteemed guests like yourself are comfortable and well looked after.
We hope to welcome you back in the very near future.

Many Thanks,
Kind Regards.

ROHIT GOGIA
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macclesfield, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Sumptuous Sumner Stay”
5 of 5 stars Reviewed February 3, 2013

Very comfortable boutique style hotel near Marble Arch. Very convenient for Hyde Park and has lots of good restaurants close by. It's just a 5 minute stroll to Oxford Street and all the shops. Lots of buses to choose from to get to all parts of the city. (If you have a Senior Bus Pass - or similar - you can save loads o' money.) The staff are very friendly and helpful. There's a nice comfy lounge lounge where the staff will bring tea or coffee for you - or to your room if you prefer. We stayed two nights 31st Jan - 1st Feb 2013. We've stayed there twice but it won't be the last time.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Kevin T for London
Ask Kevin T about The Sumner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesumnerhotel, Manager at The Sumner Hotel, responded to this review
February 7, 2013
Dear Guest,

Many thanks for the kind words you have shared with us on trip advisor. I am glad you enjoyed your stay here at The Sumner.
We always make sure that we do our best to improve the quality of services & maintain the high standards at The Sumner.
Your kind words of appreciation about the our hotels services and facilities will certainly go a long way in boosting the morale of the team to do even better and excel in everything they do on a day to day basis to make sure our esteemed guests like yourself are comfortable and well looked after. We hope to welcome you back in the very near future.

Many Thanks,
Kind Regards.

ROHIT GOGIA
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elverum, Norway
1 review
“Excellent hotel”
5 of 5 stars Reviewed January 28, 2013

My wife and I stayed at The Sumner for the first time, but it will definitely not be the last. Very friendly staff, very nice breakfast, very clean and spacious room. Only 3 minutes walk from Oxford street with all it`s delights. Perfect for us. We can recommend this hotel to anyone going to London.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
Ask SRLO about The Sumner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesumnerhotel, Manager at The Sumner Hotel, responded to this review
February 7, 2013
Dear Guest,

Thank you for the lovely feedback and choosing The Sumner as an Excellent Hotel. It was our pleasure having both of you at The Sumner Hotel.
We are grateful for your kind words of appreciation of hotel & service. Here at the sumner, we believe to do the service in a high a class & maintain the high standards at the same time. We hope to see you soon in future again.
Many Thanks,
Regards,

ROHIT GOGIA
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
The Sumner Hotel
Check-in Check-in Check-out Check-out
 
Montagu Place Hotel
Great value on a similar hotel
London, England
4.5 of 5 stars 227 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
base2stay Kensington
base2stay Kensington 4.5 of 5 stars 1,813 reviews
Family-friendly
Arosfa
Arosfa 4.5 of 5 stars 947 reviews
Romantic
The Montague on The Gardens
The Montague on The Gardens 4.5 of 5 stars 1,571 reviews
Luxury
Plaza on the River - Club and Residence
Plaza on the River - Club and Re... 4.5 of 5 stars 608 reviews
Show Prices ABS:HotelCheckRates-d189735?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d209146?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192036?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d577593?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these London hotels
Montagu Place Hotel 4.5 of 5 stars 227 reviews The Parkcity 4.5 of 5 stars 999 reviews K+K Hotel George 4.5 of 5 stars 1,274 reviews The Marylebone Hotel 4.5 of 5 stars 912 reviews
Show Prices ABS:HotelCheckRates-d613653?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192090?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d195217?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d193617?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to The Sumner Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Sumner Hotel

Also Known As:
Sumner Hotel London
The Sumner Hotel London, England
Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#22 Business Hotels in London
#37 Luxury Hotels in London
#130 Family Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Priceline, Agoda, Venere, Expedia and HotelsClick so you can book your The Sumner Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Sumner Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Sumner Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices