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“Great hotel and location” 5 of 5 stars
Review of Hilton London Tower Bridge

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Hilton London Tower Bridge
4.0 of 5 Hotel   |   5 More London - Tooley Street, London SE1 2BY, England (London Bridge)   |  
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Ranked #127 of 1,073 hotels in London
Jyvaskyla, Finland
1 review
1 helpful vote 1 helpful vote
“Great hotel and location”
5 of 5 stars Reviewed February 7, 2013

I spent one week work and holiday trip at London and had executive room on 10th floor. Location for business and sightseeing was good. Executive room was ok, but I liked really separate breakfast on 9th floor for executive suites, and also afternoon tea and some evening snack.

Room Tip: Take executive suite if its on special offer, then its good value.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 8, 2013
Thank you for taking the time to post comments about your recent stay with us. I was so happy hear that you loved the executive lounge experience.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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Bristol, United Kingdom
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 7, 2013

Superb location. The best reception staff I think we have ever had in a UK hotel. Very good room. We were unfortunately only at the hotel for one night and would love to stay there again next time we are in London. The area around the hotel is buzzing, great walk along the embankment in both directions as well as over tower bridge to Katherine Dock, just minutes from London Bridge station and underground and to Borough Market. The only trouble is it will become so popular we will never get a room!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 8, 2013
Thanks ever so much for the kind feedback. I was really glad to hear that you loved our location, your room and the service provided by my dedicated team.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2013

I was staying at the Hotel for a the week and thought the location was perfect with quick access to southbank, Tower Bridge and London Bridge tube station. The staff were extremely helpful and cheerful. Special thanks to Ravena and Peggy in the executive lounge who helped with my travel arrangements.

The room was extremely comfortable (with the great touch of block out curtains) to create perfect conditions to have a sleep in.

During my stay I tried the sushi at Takara downstairs in the lobby. The food was amazing as it was all made in front of you. The resturant and staff were very welcoming and helpful.

I would definately reccomend this Hilton hotel and commend Sven and his staff on another amazing stay.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 6, 2013
Thank you for taking the time to post feedback about your stay with us. It was really great to hear that you loved our Takara Sushi Bar and that you found my staff so helpful and friendly.

You are quite correct in terms of our hotel being excellently located for visits to Southbank and our local tourist attractions (The Shard, Borough Market, Tower of London, HMS Belfast and Tower Bridge) as well as transport services - bus, overground and underground.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 5, 2013

I was delighted to find this hotel as normally stay north of the river. Lovely modern hotel and really nice bedroom - lots of lights which is always helpful. Great location as could walk to work over London Bridge the next morning. Would recommend to business travellers.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 6, 2013
Was so glad to hear that you enjoyed your stay with us and found our location so central and convenient.

We look forward to welcoming you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 4, 2013

Stayed at this hotel before travelling via Gatwick. This hotel is close to London Bridge Station and therefore easy to get to Gatwick. The hotel is modern, clean and in an excellent location. There are plenty of restaurants on the south side of the river close to the hotel, or a ten minute walk across Tower Bridge to St Katherine's Dock. There are lovely walks along the river towards Southbank or to The Tower of London.
Some of the reviews for this hotel were not good so i was pleasantly surprised to find it better than expected.

Room Tip: We asked for a quiet room and got one on an upper floor. Would have been nice to have a view of the...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 5, 2013
Thank you for taking the time to post such positive feedback. Our hotel has won the TripAdvisor Award of Excellence for the past 3 years and we welcome customer feedback.

It was great to hear that you found our location so convenient in terms of exploring Southbank as well as access to Gatwick Airport.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 4, 2013

I stayed here for my wifes birthday and the hotel could not have done more to make us feel welcome. The room was refurbished and very smart,the breakfast fresh with plenty of choice,the evening bar service willing and friendly. I have to say the position of the hotel is excellent for exploring the southbank and I will certainly be back......

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 5, 2013
It was great to hear that you lilked our central location, our bar and restaurant as well as your overall stay with us at Hilton London Tower Bridge.

I am happy that we were able to add to your wife's birthday celebration and we look forward to your return visit.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meltham, England, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 4, 2013

Stayed here for a Saturday night with the family - had two great adjoining rooms. Superb location as you can walk across Tower Bridge to the Tower and HMS Balfast is right on your doorstep. It's also right across from the London Dungeon but didnt go there as the queues were huge and reviews not great. Very handy for the rest of London as the Tube station is right over the road.

Arrived early and rooms were ready so went straight up to dump all our stuff. Kids loved their room and the Z bed was already up and made for our youngest. Had lunch in the hotel - nice and quiet and relaxed.

I've stayed here on business before and the bar can get a bit manic in the evening but there is a completely different atmosphere at the weekend. Cocktails in the evening are fantastic too - they have a real attention to detail when making them and the bar staff were lovely.

Very highly recommended.

Room Tip: North side rooms can be a bit noisy as sound travels up between the buildings outside.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 4, 2013
Thanks ever so much for the great feedback. It is always great when a business guest returns on the weekend with the family.

I am glad that you enjoyed the hotel location, the service and our famous cocktails in the Ruba Bar.

We look forward to your next stay.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton London Tower Bridge

Address: 5 More London - Tooley Street, London SE1 2BY, England
Phone Number:
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#68 Business Hotel in London
#97 Luxury Hotel in London
#100 Family Hotel in London
#119 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Tower Bridge 4*
Official Description (provided by the hotel):
Set against the backdrop of one of London's best known historical landmarks, Hilton London Tower Bridge is a modern and contemporary hotel with a striking exterior and is ideally situated on the doorstep of the City. This 245-bedroom hotel with high speed internet access in every guest room and wireless broadband internet access throughout offers something different and whether you're on business or pleasure the subtle touches of colour will enlighten your stay. When it's time to entertain clients or simply relax, take advantage of the hotel's lively cocktail bar before enjoying the delights of the restaurant's European cuisine to complete a memorable stay. ... more   less 
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Also Known As:
Hilton London Tower Bridge Hotel London
Hilton London Hotel Bridge
London Hilton
Hilton Tower Bridge
Hilton London Tower Bridge England

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