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“Nice and fairly new hotel in More London” 4 of 5 stars
Review of Hilton London Tower Bridge

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Hilton London Tower Bridge
4.0 of 5 Hotel   |   5 More London - Tooley Street, London SE1 2BY, England (London Bridge)   |  
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Ranked #149 of 1,066 Hotels in London
Copenhagen, Denmark
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“Nice and fairly new hotel in More London”
4 of 5 stars Reviewed December 17, 2012

The hotel is a clean, nice and centrally located hotel for meetings with a number of the larger law firms and accounting firms which are located in More London.

The rooms have a good size compared to many of the hotel rooms which you otherwise find in central London locations.

If you have time for a jog or a walk, the hotel is 1 min. away from the Thames and a nice view to the Tower Bridge and the Tower.

Around the corner you find a very nice Gaucho steak house, which is very suitable for business dinners.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, January 7, 2013
I am glad you like the cleanliness and comfort of our hotel as well as the service levels offered by my team members.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,554 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 17, 2012

Hilton Honnors points accumulation gave us a free night to stay in this hotel. Great view, great location. The only minor is that breakfast is not included. The bed is super comfortable. On top of the building there is a terrace where you can get the great view of Shard.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, March 8, 2013
We appreciate the time taken to post comments and look forward to welcoming you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, England.
Top Contributor
71 reviews 71 reviews
54 hotel reviews
Reviews in 37 cities Reviews in 37 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 16, 2012 via mobile

This Hilton is in a fantastic location, only 3-4 mins walk from London Bridge Station and only 3-4 mins walk as well from Tower Bridge itself. Upon arrival, the welcome given and booking in process offered by the young Spanish guy from Santander was quick, easy and friendly which I think gets you off on a good footing to start with. Our room had everything that was needed and expected from the Hilton brand and the corridors, lifts and communal areas were also well appointed. Breakfast each day was served courteously and with a smile and the Fayre on offer was very good with a good choice and again, the decor in the Breakfast room was simple and clean. Just a couple of small pointers that I need to make the management and other people aware off... The Mini Bar is scandalously priced, £4 for a Toblerone, £2 for a Mars Bar and £3 for a regular can of Coke, I just cannot see how Hilton or anyone else can justify these costs? Also, unfortunately, our Tea and Coffee supplies were not replenished for our 2nd days stay for some reason but this was possibly just an oversight by the cleaner... These things happen I suppose. Overall though this hotel is really good and I'd definitely stay here again when in the Capital.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, May 20, 2013
Thank you for taking the time to post feedback. We value your comments and were happy to hear that you enjoyed your stay with us.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed December 14, 2012

If you are at the bar and need a drink , you would be better to go outside the hotel to another bar as the service is VERY SLOW !! In the bar as we had to keep asking for service and so did the people on the table next to us !

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Top Contributor
251 reviews 251 reviews
59 hotel reviews
Reviews in 48 cities Reviews in 48 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed December 14, 2012

I stayed at the Hilton Tower Bridge for a couple of nights in November during a recent business trip. I arrived at daybreak after an exhausting flight from home and I must admit to some trepidation after the farce I had at the Metropole during my last trip to London. To my very pleasant surprise, check-in literally took 30 seconds. Just so professional and efficient.

I had a room on the executive floor which was smallish but comfortable. The executive club was pleasant and again, staff there were excellent.

Checkout was equally efficient. An excellent business hotel with great staff and one I will definitely return to.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 4, 2013
I am glad that my team surpassed your expectations and that you enjoyed your stay in our executive rooms.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2012

Recently stayed at Hilton doubletree.......................Fabulous, didnt realise when booking you got a free cookie, however friends that we booked with pointed this out during the stay. We were given ours on departure after enquiring at customer services as for some reason did not receive ours at check in (well worth waiting for). The sky lounge leaves something to be desired for those of us with vertigo so the ground floor bar could do with being open a little later or I should retire earlier. An otherwise perfect stay recommended to all, would stay again when in London. I would like to say a big thank you to all the staff who were friendly,polite and helpful during our stay and are doing a fabulous job, well done, thank you for making our stay enjoyable.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, January 7, 2013
I am so glad that you enjoyed your stay with us. Wwe appreciate the time taken to post feedback and look forward to your return visit.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 11, 2012

Excellent hotel. From the staff, rooms, appearance, food quality and its inherent location. As a business traveler this Hilton offered an excellent place away from home especially after a hellish few days on 'trains, planes and automobiles'. The gym was better than usual and because of its location one can run along the Thames seeing many of the local attractions. It is also less than 500 yards from the London Bridge station making access from the airport with baggage easy. There are a multiplicity of coffee shops and places to eat right outside the hotel. London Bridge, the London Dungeons and the Tower of London are in close proximity. Overall, excellent hotel with very welcoming staff.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 3, 2013
I was really pleased to hear that you enjoyed our location, my staff's attention to detail and service levels as well as our gym facility.

We hope to welcome you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton London Tower Bridge

Address: 5 More London - Tooley Street, London SE1 2BY, England
Phone Number:
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#87 Family Hotel in London
#95 Business Hotel in London
#112 Luxury Hotel in London
#134 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Tower Bridge 4*
Number of rooms: 245
Official Description (provided by the hotel):
Set against the backdrop of one of London's best known historical landmarks, Hilton London Tower Bridge is a modern and contemporary hotel with a striking exterior and is ideally situated on the doorstep of the City. This 245-bedroom hotel with high speed internet access in every guest room and wireless broadband internet access throughout offers something different and whether you're on business or pleasure the subtle touches of colour will enlighten your stay. When it's time to entertain clients or simply relax, take advantage of the hotel's lively cocktail bar before enjoying the delights of the restaurant's European cuisine to complete a memorable stay. ... more   less 
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Also Known As:
Hilton London Tower Bridge Hotel London
Hilton London Hotel Bridge
London Hilton
Hilton Tower Bridge
Hilton London Tower Bridge England

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