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“Great” 5 of 5 stars
Review of Hilton London Tower Bridge

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Hilton London Tower Bridge
4.0 of 5 Hotel   |   5 More London - Tooley Street, London SE1 2BY, England (London Bridge)   |  
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Ranked #150 of 1,066 Hotels in London
Worthing
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great”
5 of 5 stars Reviewed November 23, 2012

This is a belated review as we stayed here in July, but I can only reiterate what has already been posted, excellent service, comfy room , great location and they even provided me with disabled parking in the basement. Will definitely be going to this hotel again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, December 11, 2012
I was really happy to hear that you enjoyed your stay so much and found our hotel to offer comfortable accommodation, excellent service and a great location. I am also glad that we were able to assist you with the use of our disabled parking bay.

We look forward to welcoming you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,550 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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atlanta
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 23, 2012

Sitting in the cafe Nero next to hotel so that I can access wifi. I am a HH member and stay at Hilton's all through the year. This is the 1st time they wanted to charge me. So, I have to go next door to get a cup of coffee and free wifi. Good customer experience? Good coffee at Nero though.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, December 11, 2012
Thank you for taking the time to post feedback. I noted your comment about WiFi charges and would like to clarify that we offer free WiFi to guests in all public areas. We also offer free WiFi to Hhonors Diamond and Gold members in their bedrooms as well as free internet in our Executive Lounge for those staying in Executive rooms.

Sven M. Goosen
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Stourbridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 22, 2012 via mobile

Just returned from another excellent stay at what is my favourite hotel in London. This time it was a family trip to celebrate my father's birthday. We were well looked after by the staff and the birthday touches added to the weekend. I've stayed at the hotel numerous times and always enjoyed the experience. A big thank you to the hotel staff for making our stay so pleasurable.

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, January 8, 2013
Thank you ever so much for the great feedback. We value the time taken to post comments and look forward to your return visit.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pontefract
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 21, 2012

We stayed 4 nights at this hotel last week to celebrate a birthday. What really stood out was the excellent service and enthusiastic attitude of all the staff. Everyone was so friendly and helpful, and it was a real treat to come back to birthday cakes in our room!

We booked an Executive room, which was a good size, with bath and separate shower. The views from our room were superb, and the Executive Lounge was a great facility. The hotel is in a very good location with a wide choice of bars and restaurants nearby. We had a wonderful stay and would definitely recommend this hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, January 8, 2013
Thank you ever so much for the great feedback. We value the time taken to post comments and look forward to your return visit.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
79 reviews 79 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 19, 2012 via mobile

This is my favourite hotel in London. It is very modern and the staff are always friendly. Rooms and bathrooms are amazing, I am staying here again in a couple of weeks. Looking forward to it! The bar area is nice and it has a good atmosphere in the evening.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, January 8, 2013
Thank you ever so much for the great feedback. We value the time taken to post comments and look forward to your return visit.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porto, Portugal
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 18, 2012

I stayed in this place during the Thames Diamond Jubilee Pageant and I must see what I was truly impressed with the quality of the place. This is a fantastic hotel in a great location at a great price. Strongly recommended. They even got us invitations to watch the pageant which gave a memorable touch to the weekend.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, December 11, 2012
I was so happy to read that you were impressed with the quality of our hotel. We value your feedback and hope to be able to welcome you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2012

This hotel is located between the London Bridge and the Tower Bridge, just across the Thames from the Tower of London. It's a great hotel in a great location. Our room was booked on Hilton Honors points, and despite the fact that we were checking in on the last day of the paralympics, we were granted an upgrade to the executive floor. With this upgrade, we were able to enjoy the executive lounge and attached balcony. The amenities in the executive lounge were top notch, and the room was super comfortable. We never heard a peep from outside our room except the closing ceremony fireworks.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, December 11, 2012
I am glad you enjoyed the upgrade to executive level and that you enjoyed the lounge offering as well as our central location.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton London Tower Bridge

Address: 5 More London - Tooley Street, London SE1 2BY, England
Phone Number:
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#87 Family Hotel in London
#95 Business Hotel in London
#112 Luxury Hotel in London
#133 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Tower Bridge 4*
Number of rooms: 245
Official Description (provided by the hotel):
Set against the backdrop of one of London's best known historical landmarks, Hilton London Tower Bridge is a modern and contemporary hotel with a striking exterior and is ideally situated on the doorstep of the City. This 245-bedroom hotel with high speed internet access in every guest room and wireless broadband internet access throughout offers something different and whether you're on business or pleasure the subtle touches of colour will enlighten your stay. When it's time to entertain clients or simply relax, take advantage of the hotel's lively cocktail bar before enjoying the delights of the restaurant's European cuisine to complete a memorable stay. ... more   less 
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Also Known As:
Hilton London Tower Bridge Hotel London
Hilton London Hotel Bridge
London Hilton
Hilton Tower Bridge
Hilton London Tower Bridge England

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