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Montagu Place Hotel: Traveler Reviews

2 - 3 Montagu Place | Marylebone, London W1H 2ER, England (Marylebone)
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Montagu Place Hotel
Ranked #77 of 1,081 hotels in London
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225 reviews from our community

Traveler rating
    154
    57
    7
    3
    4
See reviews for
Families
28
 
Couples
107
 
Solo
26
 
Business
33
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Le Vesinet, France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Friendly and Cosy”
4 of 5 stars Reviewed February 5, 2013

This is a nice little hotel, not too far away from the action, but not too close so it is quite and relax.
The staff is discreet and friendly, the rooms as well.
I would avoid the basement bedrooms though, a bit more noisy.
A great place to stay to really enjoy a few days in London.

Room Tip: 2nd floor on the back are quiet.
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Gregoire V about Montagu Place Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arron D, General Manager at Montagu Place Hotel, responded to this review
February 19, 2013
Dear Guest,
We would like to thank you for taking your time and post your feedback on TripAdvisor - your feedback is really appreciated. It was a pleasure to have you with us and we hope you had a great time at Montagu Place Hotel, London.
Thank you for your comment regarding our location and your overall experience with our team members. Comments like yours truly inspire us to work harder every day and striving for Excellence in everything we do.
We look forward to welcoming you back to Montagu Place in the near future.
Yours Sincerely,
Arron Dorjbat - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bognor Regis, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Lovely small hotel with lovely staff”
5 of 5 stars Reviewed January 26, 2013 via mobile

We stayed for 2 nights and the hotel was very nice and the staff, as per other reviews were very attentive and could not do enough for you.
As they realised we were in our room, rather than have the housekeeping staff knock on our door, they phoned up to us to find out when we wanted our room serviced. We had 3 or 4 other requests and they were very quick on doing all of those.
The website we booked on told us the breakfast was £23 but it actually turned out to be £14, and while we still did not have breakfast, it looked very nice. The staff were happy to recommend other places where we could have breakfast.

Stayed January 2013
Was this review helpful? Yes
See 2 more reviews by Tom B for London
Ask Tom B about Montagu Place Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michal M, General Manager at Montagu Place Hotel, responded to this review
February 4, 2013
Dear Guest,

Thank you very much for staying at Montagu Place hotel and sharing your experience. Guest feedback helps us measure our performance and we appreciate your taking the time to share your comments about your recent stay with us.

We are delighted that you have enjoyed your stay with us. Your compliments and feedback will certainly be shared with all our staff.

Once again, thank you for your generous score and we certainly look forward to another opportunity of accommodating you again!

Warm regards,

Michal Michalik
General Manager
Montagu Place Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Fabulous experience, such a pleasure”
5 of 5 stars Reviewed January 24, 2013 via mobile

What a great find, delightful, spotless boutique hotel with such wonderful staff. Lovely location, very comfortable bed and staff who do everything to make sure you are comfortable. I'm delighted to have found this hotel.

Stayed January 2013, traveled on business
Was this review helpful? Yes
Ask Lp9994 about Montagu Place Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michal M, General Manager at Montagu Place Hotel, responded to this review
February 4, 2013
Dear Guest,

We would like to thank you for taking your time and post your feedback on TripAdvisor; your feedback is really appreciated.

Our team really enjoys delivering great guest experiences. I have shared your comments with our team and it makes them want to keep doing great work.

Thank you once again for your wonderful comments on our hotel decoration, facilities as well as room amenities. We are extremely delighted that you enjoyed your stay with us and we hope to have the opportunity to serve you again.

Kind regards,

Michal Michalik
General Manager
Montagu Place Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malvern, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Small friendly Hotel”
4 of 5 stars Reviewed January 24, 2013

I stayed here in January 2013 with my mum, and have stayed several time prior to this with my husband over the last few years. This is a small friendly hotel, the rooms are tastefully decorated and the well appointed bathrooms have Complimentary Molten Brown toiletries. We stayed in the Swanky Room, which had a enormous bed ( we had been told they would make it into two singles for my mother & I but this hasn't been done when we arrived so we decided to leave it as a very large king size bed!) The hotel is a short walk from Baker Street tube station, so very convenient for getting about. I would recommend this hotel to anyone wishing for a smaller hotel, although you need to be agile as its in a townhouse so if you get a room on the top floors there's a lot of stairs! We didn't eat breakfast here as we thought it quite pricey at £14 each on top of the room rate, and preferred to walk to a nearby cafe for pastries and coffee.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask fatpup about Montagu Place Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michal M, General Manager at Montagu Place Hotel, responded to this review
February 4, 2013
Dear Guest,

Thank you for your valuable feedback from your recent stay at Montagu Place Hotel, we are pleased that you and your mum enjoyed your stay with us.

We truly appreciate your valuable insights on what is important for our guests; from the location to the comfort of our beds; decoration. Indeed, it is a pleasure to be your hotel in London.

While we are glad that you were generally happy with the hotel, we apologize for the mismanaging in following up on your request for twin beds. We strive to provide our guests with an efficient and excellent service; we would therefore follow up on your feedback with the appropriate department.

Once again, thank you for your review and we look forward to welcoming you back again on your next trip to London.

Warm regards,

Michal Michalik
General Manager
Montagu Place Hotel
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Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Great value and location in central London”
5 of 5 stars Reviewed January 23, 2013 via mobile

Lovely townhouse in central London in quiet road. Clean spacious rooms including real coffee! Nice contemporary feel and very friendly staff in great location, being near Selfridges & all the restaurants in Marylebone & a bus ride from Eurostar. Highly recommend!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jojowho about Montagu Place Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michal M, General Manager at Montagu Place Hotel, responded to this review
February 4, 2013
Dear Guest,

We would like to thank you for taking your time and post your feedback on TripAdvisor; your feedback is really appreciated.

We evaluate your high regard of our hotel location, cleanliness, room facilities as well as amenities. We are extremely delighted that you enjoyed your stay with us and we hope to have the opportunity to welcome you back you again.

Warm regards

Michal Michalik
General Manager
Montagu Place Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Montagu Place Hotel

Also Known As:
Montagu Place London
Hotel Montagu Place
Montagu Place Hotel London, England
Address: 2 - 3 Montagu Place | Marylebone, London W1H 2ER, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar/Lounge Free High-Speed Internet Restaurant Room Service
Hotel Style:
#31 Romantic Hotels in London
#101 Business Hotels in London
#118 Family Hotels in London
Price Range: $$$
Official Description (provided by the hotel):
This intimate, boutique hotel, set in a listed Georgian townhouse, offers you stylish accommodation in a quiet residential street, just a short walk from some of London's leading thoroughfares. With just 16 bedrooms, the hotel is small enough to be cozy and welcoming, yet offers the amenities you would associate with a much larger hotel. With dedicated staff providing a high level of personal service Montagu Place can truly be your home away from home. ... more   less 
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Montagu Place Hotel
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