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“Fairly cheap by London standards. Great location.” 4 of 5 stars
Review of Four Stars Hotel

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Four Stars Hotel
2.0 of 5 Bed and Breakfast   |   26-28 Sussex Gardens | Hyde Park, London W2 1UL, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #382 of 526 London B&B and Inns
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Fairly cheap by London standards. Great location.”
4 of 5 stars Reviewed May 3, 2011 via mobile

Fairly cheap by London standards. Great location. Nice staff. This is an OLD place that's as clean as it can be for the age of the place. I'm a female traveling alone & felt safe. Yes it's basic but is as advertised and the staff are very hospitable. I'd booked a single room w shared bathroom for 4 nights & they upgraded me to a room w ensuite. Be warned that there are stairs so if you're not mobile it won't be any good.

  • Stayed April 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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98 reviews from our community

Traveler rating
    3
    12
    28
    17
    38
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14
37
10
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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English first
Braintree, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 13, 2011

Only stayed in the room for 5 minutes before leaving to book another hotel. Room was like a bedsit. Filthy rug in the room which was so small you couldn't swing a cat in there. Couldn't bring myself to even sit on the bed let alone sleep in it. No hairdryer as stated on the website. No parking space so was told to block 2 cars in and they took the car key in case they had to move it. Tiny bathroom which was very dated. Curtain in window was full of yellow stains and cigarette burns in it. Room had a very strong smell of cigarettes and damp which you could see the stains on the ceiling. DO NOT WASTE YOUR MONEY ON THIS HOTEL!!

  • Stayed March 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crestview, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2011

This hotel needs to be gutted, and completely remodeled. It was a dump. There was no hot water in our room. The beds were little more that fold out beds. The rooms smelled from years of obviously being a smoking room. Had a huge bathroom but the shower was so small one could barely turn around. I have stayed in worse hotels, but they were in third world countries. If you are planning to just sleep in the room, over one night, it is what you pay for. However if you are staying for more than one day, go somewhere else. It is nicely located near Paddington Station. The breakfast is quite decent though.

  • Stayed March 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Nottingham, United Kingdom
1 review
1 of 5 stars Reviewed February 14, 2011

When we arrived in our double en-suite room, we were greeted with a smell of rotten drains.
The bathroom was the size of a porta loo with a small shower which curtain didn’t hang up properly as the rail was hanging off!
Dirty water from the toilet was leaking from the back of the joint.
the shower tray had black pubic hairs in it.
The shower water didn’t drain properly as the plug was cracked and old; therefore the water was flowing over the bathroom floor so shower had to be turned off!
The window pane had a large crack on and there was a gap at the bottom where a draft was coming in!
The bed should have been double but was more like a single. It was propped up underneath. My partner found black pubic hairs on the fleece blanket on top of the bed. Sheets had been washed but blankets hadn’t.
The wardrobe was really old and looked fit for the skip! as the door had been ripped off and re fixed. The waste paper bin looked as if it had been sat on and straightened up again and didn’t stand properly.
The radiator didn’t work and was replaced with a small one. The plug socket only had one working socket!
The TV bracket was fixed so high we got bad necks from watching it.
We decided to have a cup of tea put the kettle on which took ten minutes to boil to find one cup had dirty tea stains in it and pink lip stick all on the side! When my partner went to complain about this the manager said the cleaner was elderly and has bad eye sight. When we saw the cleaner the following morning she was in her late 50's and didn’t wear glasses! And seemed to also be the waitress who kicked us out of the breakfast room.
Breakfast should have been full English to which we were greeted with a sausage which had been pre cooked the night before, dry bacon and egg .It all looked warmed up. They had a menu saying tomatoes and the two nights we stayed there were no tomatoes each morning.
No side plates for toast that was just dumped on top of the breakfast.
.full English was 1x egg 1x bacon 1x sausage beans 2x toast. Watered down orange juice and tea it was very dry and pre cooked at dead on 9am the waitress told us to leave as breakfast was over and we were still eating! The breakfast room has damp moldy patches in one of the corners of the ceiling.
At night all you can hear is traffic.
The only good thing was the parking outside the free
The hotel carpets are threadbare and on the stairs liable to cause an accident. The overall decoration is very run down and the paintwork is peeling. It is very tired and in need of some decoration.
You don’t get a front door key so have to keep asking the person on the desk to let you in so you can gain access to your room.
The hotel is very run down with very rude staff; it really does need closing down!! It’s disgusting. The room smells so bad of drains it made us feel ill.

I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE!

  • Stayed February 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Sydney, Australia
1 review
2 of 5 stars Reviewed December 15, 2010

Our room was just down the road level. We couldnt sleep well as we can hear people talking midnight and early morning, people arguing and throwing stuff down the staircase just outside our room window. Need to refurbish the room .. staircase down to the room - musky smell..

  • Stayed December 2010, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Helsinki, Finland
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 26, 2010

I read some reviews and was a little scared. However, the hotel was a pleasant surprise. We stayed 3 nights. The furniture was a little worn out and the room was quite small. However, the room was clean and everything worked fine and it was ensuite which is important for us. The personnel at the reception were really helpful and nice. The breakfast was good. However, the breakfast room staff were a little rude..

Considering the price & location - a very good deal. Only 10 min walk from Oxford Streed whidh was wonderful! Suits well for people that mostly explore London and spend only a little time in the room (because the room is so small). However, even though you only spend a little time in the room it is important that it is warm and clean and this was. Would stay again. Recommend.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bristol, United Kingdom
1 review
2 of 5 stars Reviewed October 31, 2010

Bedroom was far too small was suposed to be a double but not the size of a single.
The name of the hotel "4 starts Hotel" is very misleading, this should not be allowed.
There were 4 flights of extremely narrow stairs to climb and there was no lift.
The water in the shower was cold and floor and walls were covered in hair.
For breakfast we had to queue for 15 minutes before sitting at a table. Fried English breakfast was acceptable.
The whole hotel smelled damp and our bedroom was very bed we had to open the windows.The kettle could not be plugged in unless you put it under the dressing table.
When we left on Sunday morning there was a sign in the window saying Hotel Full, poor souls.

  • Stayed October 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Stars Hotel

Address: 26-28 Sussex Gardens | Hyde Park, London W2 1UL, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Free Breakfast
Hotel Style:
Ranked #382 of 526 B&Bs / Inns in London
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Four Stars Hotel 2*
Number of rooms: 26
Reservation Options:
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Also Known As:
4 Stars Hotel
Four Stars Hotel London, England

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