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“Fab.” 4 of 5 stars
Review of Hotel Cafe Royal

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Hotel Cafe Royal
5.0 of 5 Hotel   |   68 Regent Street, London W1B 4DY, England (Soho)   |  
Hotel amenities
Ranked #25 of 1,065 Hotels in London
Canterbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Fab.”
4 of 5 stars Reviewed May 2, 2014

Fantastic value for money set lunch. Staff were lovely.
Excellent value for money.
A real must.
£18 cocktail x3 course (beautiful meal) & warm/fresh truffles to finish.
Heaven. Would definitely go back.
Shamethe Grill Bar is only open between 6pm & 8pm. It looks absolutely stunning.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, May 13, 2014
Many thanks for sharing your wonderful feedback. I am very pleased to hear that you enjoyed various different elements of the hotel, in particular the beautiful Oscar Wilde Bar - previously the iconic Grill Room and as you write, a stunning space. I hope we will have the chance to welcome you back soon.

With warmest wishes
Anthony Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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496 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 2, 2014

Arrived at Cafe Royal, staff very friendly and accommodating. The Cabaret was ok, nothing special but gradually got better as the night progressed. The price on the drink was crazy. Cheapest thing was a £30 bottle of wine, which was ok. Venue is beautiful and it did feel like a trip back in time. We didn't stay at the hotel only saw the show at the Oscar Wilde bar. It's ok for an experience but was expecting something a lot grander and more extravagant in the show.

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, May 13, 2014
Thank you for taking the time to share your thoughts. I am pleased to read that our staff were accommodating during your visit. I will pass on your feedback with regards to The Cabaret Show to the team in the Oscar Wilde Bar. I do hope we will be able to welcome you back again soon.

With warmest regards
Anthony Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sicily, Italy
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 30, 2014

I stay here on business when I come to london the standard is at a level unsurpassed and dining and drinks and perfect for entertaining clients. The rooms are comfortable and the concierge are very attentive to there customers needs. If you want to impress your clients this is the place to come.

  • Stayed April 2014
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, May 13, 2014
Thank you very much for sharing your positive feedback following your recent stay with us. It is a true delight to hear that you experienced such a high level of service, especially from our concierge team. I hope we will have the chance to welcome you back again soon.

With warmest wishes
Anthony Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2014

This is a beautifully designed hotel, with some area brought back to their former glory, and other area sleek and ultra modern. We stayed in a beautiful junior suite, looking out onto Regent Street and Eros in Piccadilly Circus, but clever window arrangements meant total tranquility and silence in the room. Amazing bathroom, with their signature bath - huge and cut from a single piece of marble. We stayed for a landmark birthday celebration and the hotel sent a bottle of Champagne to help us mark the day. A stunning pool and spa in the basement was a perfect place to unwind. We did not have dinner in the hotel, but had a fabulous breakfast in 10 Room. The staff could not have been more helpful or more friendly from the moment we arrived until we check out.
I cannot recommend The Cafe Royal enough, and very much look forward to our next stay!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, April 29, 2014
Thank you for taking the time to provide your feedback following your recent stay at Café Royal hotel. I am pleased to hear you enjoyed all elements of the hotel from the guestrooms and bathrooms; to breakfast in the Ten Room; to the spa. I will make sure to pass on your kind words to the team and we are looking forward to welcoming you back in the near future.

With warmest wishes
Anthony Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed April 25, 2014

Has a lovely time here last night in the amazing bar which is so ornate yet chic. Great music from the DJ. Wonderful staff and service, not to mention the amazing cocktails for which I am suffering today! The canapés we had were mind-blowingly good and we are looking forward to dining in the restaurant soon.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, April 29, 2014
Thank you for taking the time to post your review of the Oscar Wilde Bar at Café Royal hotel. I am so pleased you enjoyed this iconic room and that the canapés and music were so much to your liking. We look forward to welcoming you back soon.

With warmest wishes
Anthony Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helmsley, United Kingdom
Top Contributor
58 reviews 58 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed April 24, 2014

Had the most wonderful stay celebrating my 50th in March. Service excellent up-graded to a beautiful suite with a surprise bottle of champagne & a gorgeous birthday cake given by the hotel. Suite was spacious, spotless & so comfortable. Bedding to die for the pillows were something else! All staff were courteous, polite & exceptionally helpful. Wonderful breakfast nothing negative to say. Simply a great stay in a really good location. Definitely recommend for that special treat.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, April 25, 2014
It was such a pleasure to read that Café Royal hotel and all the team here were able to help you celebrate your landmark birthday in style. Thank you for taking the time to share your thoughts and many happy returns from us all.

With warmest regards
Anthony Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Pacific
Top Contributor
82 reviews 82 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 21, 2014

Eager to check out the recently reborn establishment, and we were not disappointed! A masterpiece of old character melded with new influences - seemed to work for fussy nostalgic romantics like me. Early check in off a long-haul flight was no issue and at no point did anything seem too difficult. The butler offered to unpack luggage and although this was declined (having already accumulated more stuff than sensible), one got the impression that service here was enacted in the most natural fashion. Our celebration was enhanced in so effortless a fashion that this could easily be the pick for many more in the future. The location is unbeatable for walking (usually better than the cab!) or the tube. Everywhere you turn in the neighbourhood, there's always something magnificent to behold. Then on to any number of Michelin-starred places to lunch or dine. Hope this hotel lives on and on until the next rebirth.

Room Tip: A choice of darker wood panelling or lighter stone walls. Marble bath a luxury.
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, April 24, 2014
Thank you for taking the time to share your experience at Café Royal hotel and I am very pleased to read that you enjoyed your stay with us. Thank you also for your kind comments regarding all the hotel facilities and I am very happy to learn of your appreciation for the design and added touches; I hope these enhanced the comfort of your stay. I look forward to welcoming you back in the near future.

With warmest wishes
Anthony Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Cafe Royal

Address: 68 Regent Street, London W1B 4DY, England
Location: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#11 Spa Hotel in London
#13 Romantic Hotel in London
#18 Business Hotel in London
#24 Luxury Hotel in London
#44 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Cafe Royal 5*
Number of rooms: 160
Official Description (provided by the hotel):
Combining architectural heritage with contemporary design, Cafe Royal has been reincarnated as a luxury hotel in the heart of London's West End with the elegance of Mayfair to the west and the creativity of Soho to the east. Grand historic areas have been sensitively restored while 160 guestrooms, including 49 suites and six signature suites have been created in a contemporary yet refined style. Our guestrooms start from approximately 35sqm/377sqft to 212sqm/2,281sqft with every room presenting itself as a suite. Continuing its celebrated legacy, Hotel Cafe Royal offers a selection of restaurants and bars for guests to enjoy. At the heart of the hotel, the Ten Room offers British informal dining all-day, while the Green Bar is the perfect place to relax and unwind with a cocktail. Restored to revive the ornate Louis XVI decor and detailing, the iconic Oscar Wilde Bar (formerly the legendary Grill Room, originally established in 1865), is now the place to enjoy Champagne, cocktails and a light menu of British dishes and live entertainment on select evenings. The Cafe, on Regent Street, revives the European tradition of cafe culture. To complete the experience, the Akasha Holistic Wellbeing Centre is an urban retreat in the centre of the capital spanning over 1,200sqm/13,000sqft featuring a large lap pool, sauna and Hammam/steam room and offering a range of signature treatments. Reflecting a core vision to harmoniously unite the four natural elements of nature, Akasha features four corresponding spaces; lounge/earth, spa/water, gym/fire, yoga/air. ... more   less 
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Also Known As:
Cafe Royal Hotel London
Hotel Cafe Royal London, England

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