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“everything right!” 4 of 5 stars
Review of Hilton London Canary Wharf

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Hilton London Canary Wharf
4.0 of 5 Hotel   |   South Quay, Marsh Wall, London E14 9SH, England (Docklands / Canary Wharf / Isle of Dogs)   |  
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Ranked #127 of 1,066 Hotels in London
Aci Castello, Italy
Top Contributor
71 reviews 71 reviews
33 hotel reviews
Reviews in 41 cities Reviews in 41 cities
40 helpful votes 40 helpful votes
“everything right!”
4 of 5 stars Reviewed January 22, 2014

Yeah, I know, it's just another Hilton.. but for those of us who care for rewards (and extra care connected with it), it's just right. Everything in order, good breakfast, clean rooms, functional gym.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, January 23, 2014
Thank you very much for sharing your comments with other travellers. We are glad to hear you enjoyed your room and found the team friendly especially in the Executive lounge. We regards to your comment on the Health Corner at breakfast, we still offer this option in the main restaurant.
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1,695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
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Brussels
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 20, 2014

Well located if you need to work in the Canary Wharf area, otherwise a bit long distance to city center.
During the years one can see cost-cutting measures taking place, e.g. amenities in rooms reduced, "Health Corner" from breakfast room disappeared
Rooms are quite big. Bed is quite hard, duvet and pillows comfortable. Aircon noisy, as well as the DLR which runs directly beside the hotel.
Staff very friendly, specifically in the Lounge.
Hotel nowadays over-priced.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, January 23, 2014
Thank you very much for sharing your comments with other travellers. We are glad to hear you enjoyed your room and found the team friendly especially in the Executive lounge. We regards to your comment on the Health Corner at breakfast, we still offer this option in the main restaurant.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Capelle aan den IJssel, The Netherlands
1 review
5 of 5 stars Reviewed January 17, 2014

Very good and high quality business hotel located outside the city centre. Good public transport connections via underground, bus and DLR. Spacious rooms with all neccesary facilities. Realy great breakfast. Friendly and helpfull staff. Will be an option to stay here again.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, January 20, 2014
We are glad you enjoyed your stay with us, thanks for taking the time to leave your review. It was good to read that you found the location of the hotel accessible, found the breakfast great and the team helpful and friendly. We look forward to your return in the near future.
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Amsterdam, The Netherlands
Top Contributor
153 reviews 153 reviews
49 hotel reviews
Reviews in 58 cities Reviews in 58 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 17, 2014

I stayed at the Hilton Canary wharf for one night. The room was large for London standards and I liked the presentation. The bathroom was small and nothing special. The service and breakfast are good. I would stay here again if I have business at Canary Wharf.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, January 20, 2014
It is a pleasure to read that you enjoyed your stay at the hotel and found the service and breakfast to be good. Thank you and we look forward to welcoming you back soon.
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Top Contributor
110 reviews 110 reviews
72 hotel reviews
Reviews in 55 cities Reviews in 55 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed January 16, 2014

Stayed just one night to attend the boat show. I did not have high expectations for this hotel but was pleasantly surprised at the standard of the hotel in general. Rooms are modern, well designed and are to a high standard for a business style hotel. My only issue would be the noise from the DLR which runs next to the hotel and next time I would request a room on the opposite side to the DLR.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, January 17, 2014
Thank you for taking the time to share your experience, I am glad you like the hotel and found the rooms modern and well designed. On your next visit please do not hesitate to request a room on a higher floor and we will do our best to accommodate, availability permitting.
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2014

I stayed at the Hilton Canary wharf for one night on the 5th of January. The room was nicely presented and in all honesty I have no complaints. The staff where all very helpful.

The food wasn't too my liking and there is some noise from the DLR fine with me as my partner is a loud snorer but not so good if your a light sleeper.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, January 16, 2014
Thank you for taking the time to share your comments following your recent stay at the hotel. I am pleased that you enjoyed your stay and found the team very helpful. On your next visit please request a room on a higher floor and we will do our best to accommodate, availability permitting.
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Rugby, United Kingdom
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 12, 2014

Stayed on New Years Eve as went to London to watch the fireworks. Drove to London and hotel is a little tricky to find but if you follow signs to South Quay rather than use sat nav then you should be ok (and hotel cant be responsible for sat navs). Hotel car park was full so had to use Britannia hotel (care - it is a 5 minute walk) but that worked well.

Hotel staff were excellent as was room - loads of space. 10/15 minutes into London (we used Green Park) from Canary Whart station (5 minute walk).

Didn't eat in hotel so cant comment on that. However, one small point. Got back to hotel at 130 am on New Years Day and bar was closed. Very disappointed with that.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, January 16, 2014
We are delighted that you enjoyed your time with us at the hotel. I am glad you found the location suitable and accessible to Central London. I am also pleased that you found the team excellent. I really sorry that you found the bar closed at 1:30am, after reviewing your comment the bar should have closed at 3:00am; I have today spoken with the Food & Manager.
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Additional Information about Hilton London Canary Wharf

Address: South Quay, Marsh Wall, London E14 9SH, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Family Hotel in London
#79 Romantic Hotel in London
#99 Luxury Hotel in London
#178 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Official Description (provided by the hotel):
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 
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Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf
Hilton London Canary Wharf England

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