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“Wonderful stay with minor issues” 5 of 5 stars
Review of Hilton London Canary Wharf

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Hilton London Canary Wharf
4.0 of 5 Hotel   |   South Quay, Marsh Wall, London E14 9SH, England (Docklands / Canary Wharf / Isle of Dogs)   |  
Hotel website
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Hotel amenities
Special Offer
Book Direct for Free Wifi
Ranked #140 of 1,049 Hotels in London
Certificate of Excellence 2014
San Sebastian - Donostia, Spain
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Wonderful stay with minor issues”
5 of 5 stars Reviewed February 10, 2013

We had a pleasant stay at the Hilton Canary Wharf. It is new with modern decoration and everything is in good condition, spotlessly clean and the entire staff was really kind.

Rooms are big, fancy and extremely quiet, except when a nearby train passes by.

The mattress is firm and comfortable although the bed has no top sheet, just the comforter cover.

The bathroom is big and clean with the shower separated from the bathtub. American and British power outlets at the bathroom but not European.

The room has also a big office desk with British and American power outlets.

Breakfast at restaurant is good, great variety of food although you won’t be offered a coffee or juice refill.

As Hilton Honors Gold members breakfast was complimentary. Wi-Fi Internet connection is also complimentary for Gold members but restricted to only 2 devices.

Parking is at the basement of the hotel where there are very few parking spots. Parking elevator can go directly to your room level; you will have to take the middle elevator to go directly from your room level to parking.

It is a good choice for central London, in a new built area and very accessible by subway or car.

Room Tip: Avoid room overlooking railroad tracks
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 14, 2013
Thank you for the valuable review you shared with other travellers it was good to read your compliments of our services provided. I have also shared your feedback with the team and we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,880 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
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English first
1 review
5 of 5 stars Reviewed February 9, 2013

My friend and I stayed for 3 nights to celebrate my birthday and had a fantastic time. The hotel was great and all the staff were very friendly and helpful. Breakfast was excellent and the birthday cake in my room on arrival was such a lovely treat.
Thanks for a great weekend!!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, March 19, 2013
Thank you for choosing the Hilton London Canary Wharf to celebrate your special occasion. I am pleased that you and your friends enjoyed your stay. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2013

I stayed in the Hilton last weekend as I was going to a show in the 02 arena. Wow.....the staff were so friendly, they could not do enough for you, the location for the venue was excellent, the views amazing and the breakfasts were lovely. Thank you so much to all the staff for making our visit that extra special.

Room Tip: Pick a floor up high to take advantage of the views.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 7, 2013
Thank you for your kind comments following your recent visit, I was delighted that you
enjoyed your stay and found the location suitable for your needs. I will certainly share your comments with the team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Top Contributor
81 reviews 81 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed February 4, 2013

Visited London this weekend to see a show at the O2, this hotel is ideally placed only one stop away on the Underground. Also very close to the DLR, with plenty of shops and places to eat in Canary Wharf. The hotel staff were friendly and the rooms roomy and well equipped. Our rate included breakfast, good quality and lots of choice for both us and our vegetarian friends.

Room Tip: If you are a light sleeper perhaps ask for a room away from the DLR.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 7, 2013
Thank you for taking the time to write a review, following your recent visit. I am pleased that you found the team to be friendly, the rooms spacious and well equipped and the breakfast was of a good quality with lots of choice. We look forward to welcoming you back to the hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
109 reviews 109 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 3, 2013

great room (junior suite) great views of both The Thames and the dock area and of course the London skyline, Shard, Tower Bridge, London Eye etc, we were on 11th floor. Great exec lounge and staff and good food and breakfast in the exec lounge, you can walk into Canary Wharf, where you can tube it to Bond Street in 15 mins or Westfield Stratford in 10. Only downside you can hear or feel the DLR when it is running from about 06.00 but this would not put me off returning.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 4, 2013
It is a pleasure to read that you enjoyed your stay at the hotel especially the view from the Executive Lounge. Thank you
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Zurich, Switzerland
Top Contributor
156 reviews 156 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 2, 2013

Everything worked as expected.
Friendly and functional reception.
Ane even better, the room was very big room and had a new and clean touch with dark wooden furniture I have stayed in a few different Hilton hotels, but this is the best one so far.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 4, 2013
Thank you for your feedback I am pleased you had an enjoyable stay and found the team at reception to be friendly. We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newquay
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 30, 2013

One of the few chain who didn't inflate their prices for this weekend, the room was a good size and very well presented, breakfast very good and location perfect for my purposes.

Would definately use the Hilton chain again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 4, 2013
Great to read you enjoyed your stay and that you found the hotel and location to be suitable and convenient for you. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton London Canary Wharf

Address: South Quay, Marsh Wall, London E14 9SH, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in London
#83 Romantic Hotel in London
#112 Luxury Hotel in London
#189 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Official Description (provided by the hotel):
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 
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Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf
Hilton London Canary Wharf England

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