We got invited by our local MP to go and visit Westminster 28th of august. We booked this hotel by phone because it was close to where we wanted it. We book a suite for 5 people 2 adults and 3 children but unfortunately we got put in a suite where only 4 people can stay. It was very hard for us. I had to sleep on the floor and i couldn't get sleep all night. Despite complaining to the manager failed to receive any type of response.I have paid by card £105.00 for the room i didn't book through the phone. We would have stays another night or two but due to poor service i had to go and live with my friend who lived far. After i got back home i heard another disappointing news which me feel really upset. They had took ANOTHER £100 from my bank account. I was really surprised how they could have thought of doing this. I have rang the hotel asking why they have took another £100 pound out of my bank account. The manager said that they have no record this. I challenged the manager that i will prove him that there is a record so i got the bank statement showing that transaction of this amount. Then the manager told me that he will call me back in 20 minutes but after a long wait i didn't hear anything from him so i complained to the bank unauthorized transaction.
- Also Known As:
- Kensington Court Hotel Notting Hill London, England
- Official Description (provided by the hotel):
- Newly Refurbished! - Less than a 5-minute walk from Notting Hill Gate, Bayswater and Queensway London Underground stations, Kensington Court Hotel Notting Hill is a Grade II heritage-listedtownhouse across from private gardens and features Free Wi-Fi in all rooms and public places. All bedrooms will have flat screen 26 inch TVs installed by 14th July 2012.Most bedrooms have an en suite bathroom and others share bathroom facilities. Rooms have a contemporary style, with a neutral decor, light wood fittings, and tea/coffee making facilities. A continental breakfast buffet is available daily, including Croissants, French pastries, cereals and juices.With a 24 hour reception, Kensington Court Hotel Notting Hill is just a 5-minute walk from Hyde park, Whitley's Shopping Centre and Portobello Road Market - and only 15 minutes walk from Oxford Street and Westfield shopping Centre. The hotel provides a convenient base for visits to London's famous shops, theatres, museums and historic buildings. ... more less
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