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“First class accomodation” 5 of 5 stars
Review of Plaza on the River - Club and Residence

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Plaza on the River - Club and Residence
5.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)   |  
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Ranked #103 of 1,066 Hotels in London
Greater Manchester, United Kingdom
1 review
“First class accomodation”
5 of 5 stars Reviewed 4 days ago NEW

Having staed at the Riverbank many times this was a whole different experience... Well safe to say when in London this will be the first place I look to stay.

Well appointed accommodation complimented by first class service from the staff

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review, 3 days ago
Dear Barney W,

Thank you so much for your lovely review, I am delighted that you had a good stay with us.

We are looking forward welcoming you back at the Plaza on the River side.


Kind regards,

Gabriella Kolber
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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832 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Bath, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything about the hotel was wonderful. We stayed in a suite which overlooked the river. It made our stay truly magical. All the staff were welcoming and helpful and the food at breakfast was excellent.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review, 1 week ago
Dear KatieB,

Thank you very much for taking the time to share very nice feedback regarding your recent stay. You are correct that the hotel is a in a great location with an amazing view.

I appreciate your positive feedback about the team. I will share it with them as an appreciation of their hard work.


We are looking forward hearing back from you.


Kind regards,
Gabriella Kolber
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Still i cant forget my incredibility stay in this hotel! Where i have to start telling? Huge room ,Xlarge Bathroom , exellent room service , bery good quallity of food, perfect bed you can do the best sleep
on it, Super Extra Clean !!!
What else can i say ? Just booking it without second thought.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review, 1 week ago
Dear Emmanuel S,

WOW – thank you very much for your comment posted on Tripadvisor. I am glad that you enjoyed your stay so much.

Please feel free to contact us in the future to book one of these Huge room with Xlarge Bathroom.

We are looking forward welcoming you back.


Kind Regards
Gabriella Kolber
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely stunning. Booked for a xmas trip to London, everything was perfect. Great room, staff very helpful and friendly, great location. Decided to dine there too and the food was out of this world. Only minor criticism was room was too hot and took a while for aircon to kick in. Will go back!

Room Tip: 15m walk to London Eye/Westminster, 30m to T Square.
See more room tips
  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review, 1 week ago
Dear fatcatpanther,

Thank you very much for taking the effort and posting such a lovely comment. I am glad to hear that you had a pleasant pre-Christmas trip.

We are looking forward welcoming you back after the festive season as well.


Kind regards,
Gabriella Kolber
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 3rd stay at this hotel. This time we definitely felt the need to share our experience. Our stay was by far the best this time. We stayed for our wedding anniversary. We received exceptional customer service, with friendly staff always willing to assist. We felt very welcomed. The views from the river-view rooms were relaxing at night and this was more so with the big windows. Spacious rooms and bathrooms with a contemporary atmosphere. Only problem is parking around the hotel, which is not great if you are coming by car. Overall, this hotel is a definite must visit.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review, 1 week ago
Dear Mahra A,

Thank you very much for visiting Plaza on the River Club and Residence. I am glad to hear that you have collected nice memories and enjoyed the staff's hospitality, were satisfied with the apartment and the facilities.

We are looking forward welcoming you back. Please note that we have valet parking facilities available so our colleagues will park the car for you and return it. You can also book your space in advance.


Kind Regards
Gabriella Kolber
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in hotels in many cities but the service and value for money i received at here was outstanding, I will surely return soon. Annett at The Chino Latino is a great asset, surely made us feel comfortable.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review, 1 week ago
Dear Shadrach S,

Really thrilled to read your review thank you so much for sharing - I will be sure to pass the feedback on to Anett and her team.

We are looking forward welcoming you back either at Plaza on the River or Chino Latino Restaurant.

Kind Regards
Gabriella Kolber
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

With one day in London, Park Plaza was perfect for exploring the Westminster sights and discovering some interesting new attractions south of the Thames. A on bedroom suite was ideal for a family traveling with 1 child. While we were only there for 1 day, the in room kitchen would be useful for a longer stay. Easy access to the tube provided for great alternatives for heading to Heathrow for our flight home.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review, 1 week ago
Dear Philip D,

Thank you very much for writing your comment. I am glad that you found the location perfect in order to reach main city attractions even on foot.

We are looking forward welcoming you and your family back.


Kind Regards
Gabriella Kolber
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#66 Business Hotel in London
#85 Luxury Hotel in London
#95 Romantic Hotel in London
#101 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England

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