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“Simply amazing” 5 of 5 stars
Review of Plaza on the River - Club and Residence

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Plaza on the River - Club and Residence
5.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)   |  
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Ranked #100 of 1,065 Hotels in London
liverpool
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
“Simply amazing”
5 of 5 stars Reviewed November 17, 2012

Stayed here in October, didn't realise I'd booked the residences but the lady at check in walked me over to the private reception.

I've never sat down before whilst checking in. The lady behind the desk, (sorry I'm not very good with names but she was from Budapest) was so welcoming and very efficient. Stayed in 1 bedroom suite overlooking the Thames. '

I've never actually put photos of a hotel room on Facebook but I did that day. The living area was very clean, washing machine, dishwasher, microwave and hob. Free bottled water in the fridge was a nice touch. The bathroom is huge with separate shower and bath. Bedroom had a view over The Thames, lovely comfy bed.

Was given a 2 drink voucher for the bar so used that later on. You even get individual named business cards, great if you are staying there on business.

Have to admit I was supposed to travel into Soho that night to meet friends but I was so comfortable I didn't leave the room!

Great breakfast the next day.

Cant wait to stay again.

If you are looking for the perfect place to stay in London then this is the place.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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850 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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English first
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 17, 2012 via mobile

Stayed at the Plaza on the River in a 1 bedroom with balcony. We were there 5 nights. The view was brilliant, the service was great and the apartment was a great size. There were a couple of very small things that we asked for and the response was immediate. Loved the location which is a little out of the hustle and bustle but with a view of London to die for. Would recommend to anyone. Well worth the money, very modern and extremely comfortable.

Stayed November 2012, traveled as a couple
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Newport Beach, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 14, 2012

We stayed 4 nights in a 1 bedroom suite. It was wonderful! We enjoyed the extra space of the living room, kitchen, huge bathroom with a tub and separate shower. Loved the full kitchen!!! Our rooms look onto the River Thames. It was beautiful. The London Eye was about 1 mile walk. Usually rooms in london are really small, but not these! And the best part....the price!!!!! We will be returning!!! Hampton court is a 20 minute train ride from the Vaux Hall train station which is a few blocks from the hotel.
The only negative was that the front desk would not print our boarding passes or help us with check in.

Room Tip: book a room facing the river!
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 14, 2012 via mobile

We booked this hotel/apartment through Lastminute.com secret hotels. So when we found out the location we were very pleased. It is a stones throw away from Big Ben and tube links are near by. Price was Ok (as we'd got a secret hotel discount). We actually had an apartment on the top floor. It was very clean, and modern and comfortable. We would definitely stay here again.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lancs uk
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed November 6, 2012

Enjoyed a recent stay at this hotel. far enough out of the centre of London to be quiet but near enough for sight seeing and entertainment. Check in was a breeze and our room was spacious, clean and comfortable. We didn't get the opportunity to dine in the restaurant as our show didn't finish until 10.15 and the restaurant closed at 10.30. The bar was lively and staff very efficient. Would stay here again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed November 6, 2012

Always a pleasure, customer service second to none. An instant favourite and would recommend to anyone. I have visited many times and intend to return very soon. The reward scheme is good if you are a frequent visitor.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 5, 2012

My husband and I stayed at this hotel for two nights as the last stop on our honeymoon in Europe. The hotel sprinkled red rose petals in the room which was thoughtful. We were offered a glass of Moet at check-in which is always welcome:)

Good Points:
- room is beautiful and spacious with a great view of the river Thames.
- bathroom is spacious and elegantly designed.
- Nespresso machine in the kitchen
- A high-tea is included which can be served in your room
- Excellent and varied breakfast
- The room service menu is varied and the food is good
- Unlimited bottled water- Voss
Bad Points:
- Only one desk for check-in, check-out, queries and problems. We ended up waiting for quite a long time to both check-in and check-out.

Overall an excellent hotel!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#70 Business Hotel in London
#81 Family Hotel in London
#82 Luxury Hotel in London
#90 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England

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