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“Excellent hotel, excellent location.” 5 of 5 stars
Review of Plaza on the River - Club and Residence

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Plaza on the River - Club and Residence
5.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England   |  
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Ranked #148 of 1,059 Hotels in London
Certificate of Excellence
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel, excellent location.”
5 of 5 stars Reviewed November 14, 2012

We booked this hotel/apartment through Lastminute.com secret hotels. So when we found out the location we were very pleased. It is a stones throw away from Big Ben and tube links are near by. Price was Ok (as we'd got a secret hotel discount). We actually had an apartment on the top floor. It was very clean, and modern and comfortable. We would definitely stay here again.

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cattyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,037 reviews from our community

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Lancs uk
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed November 6, 2012

Enjoyed a recent stay at this hotel. far enough out of the centre of London to be quiet but near enough for sight seeing and entertainment. Check in was a breeze and our room was spacious, clean and comfortable. We didn't get the opportunity to dine in the restaurant as our show didn't finish until 10.15 and the restaurant closed at 10.30. The bar was lively and staff very efficient. Would stay here again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank YoshisMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed November 6, 2012

Always a pleasure, customer service second to none. An instant favourite and would recommend to anyone. I have visited many times and intend to return very soon. The reward scheme is good if you are a frequent visitor.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 4, 2012

My husband and I stayed at this hotel for two nights as the last stop on our honeymoon in Europe. The hotel sprinkled red rose petals in the room which was thoughtful. We were offered a glass of Moet at check-in which is always welcome:)

Good Points:
- room is beautiful and spacious with a great view of the river Thames.
- bathroom is spacious and elegantly designed.
- Nespresso machine in the kitchen
- A high-tea is included which can be served in your room
- Excellent and varied breakfast
- The room service menu is varied and the food is good
- Unlimited bottled water- Voss
Bad Points:
- Only one desk for check-in, check-out, queries and problems. We ended up waiting for quite a long time to both check-in and check-out.

Overall an excellent hotel!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank rini9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
2 reviews
5 of 5 stars Reviewed November 4, 2012

Fantastic hotel...
Will deffinately stay here again...
Will deffinately book it through an agent again as my nephew paid almost £700 for the exact same room as us when he booked direct & we paid just under £300!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Galahotels.com

Helpful?
Thank SARJ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
2 reviews
5 of 5 stars Reviewed November 4, 2012

Outstanding, great service and friendliness by the staff. Super restaurant! Excellent situated overlooking Themsen and Big Ben! Short walking distance to the Tube (Vauxall station). Perfect suite for a family of 2+3

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Hakon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 3, 2012

I booked this recently - October 2012. It was really nice. Normally I stay at Park Plaza West minister bridge which is nice but I started staying at Park plaza county hall more often because I found it better. I have never considered Park Plaza on the River - Huge mistake! I think from now on I will start staying here. It was really nice, the staff were amazing. I had a couple of friends staying over after our dinner and they made the sofa bed for them.
As a club carlson member I was upgraded to a one bedroom suite. The only downside was being given one cupcake which I had to share with my chums :)

I'm a germophobe but this place was clean and met my standards. I had a lovely view of the River Thames!

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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank girlylondongirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review, December 16, 2012
Dear girlylondongirl,

Thank you very much for your comments about Plaza on the River and I am happy to see that you have chosen Plaza on the River Club and Residence as your London-base.

All my colleagues are happy to deliver exceptional service to ensure all our guests are enjoying their stay with us.

I would be happy to see you again in the future at Plaza on the River.

Kind regards,
Gabriella Kolber
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#62 Business Hotel in London
#105 Family Hotel in London
#118 Luxury Hotel in London
#176 Romantic Hotel in London
Price Range (Based on Average Rates):
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England

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