Although the staff were very friendly and the suite was decorated and cleaned to a very high standard there were a number of problems.
The first being that during my stay the fire alarm went off persistently. It was incredibly loud and went off throughout the day and particurlarly early in the morning (5-6am). When I contacted reception staff there informed me that it was an alarm but could not provide me with any information as to why it was going off or when it would be fixed.
The second problem I encountered was that my suite was adjacent to a door used frequently by staff. The walls in the suite are thin so everytime someone walked through the door it slammed shut and the whole suite shook. I paid for a suite to sleep in but didn't manage to get much sleep between the piercing alarm and the slamming of doors.
Lastly I paid for a continental breakfast every morning of my stay but felt that the breakfast provided was poor in choice. By that I mean that if you don't like cornflakes or toast arrange to have your breakfast some place else.
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- Also Known As:
- Aspen Suites Hyde Park Hotel London
- Aspen Hotel London
- Aspen Hotel Hyde Park
- Aspen Suites Hyde Park London, England