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“Good Experience” 5 of 5 stars
Review of Taj 51 Buckingham Gate Suites and Residences

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Taj 51 Buckingham Gate Suites and Residences
5.0 of 5 Hotel   |   51 Buckingham Gate, London SW1E 6AF, England (Westminster)   |  
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Royal Gold Experience
Ranked #5 of 1,050 Hotels in London
United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
“Good Experience”
5 of 5 stars Reviewed 3 days ago NEW

We had a very good time at this place. It is a beautiful property with professional approach. The rooms are beautiful and offers nice view. The rooms are perfect, nice fittings, plenty of hot water. We liked eating at the restaurant here. Delicious food with good varieties in the menu. I highly recommend this place to all those who travel to this city. The location is also good. Altogether a nice hotel for a short stay, it is value for money. The reservation staff was very professional in handling all my queries and I was happy to be upgraded. Will return here soon.

Stayed November 2014, traveled solo
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792 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
KL, Malaysia
1 review
5 of 5 stars Reviewed 4 days ago NEW

An excellently located true 5 star hotel which like so many of the other Taj hotels offers service unmatched by others. Situated in one of the best locations in London, walking distance to most of the main attractions and also all public transport. A must place to stay for family, couples and business.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had the most fantastic stay at this property. First, the location right by St. James Park is ideal, right by all the major sites such as Buckingham Palace, Westminister, etc.
The hotel itself is in a group of historic buildings that are just beautiful. In the middle is a lovely courtyard with flowers and seating. The rooms are more than spacious--we stayed in a junior suite that had a large bedroom, separate sitting room, and a kitchenette with a washer drawer. The king bed was very comfortable. There was fruit waiting for us in the room and water.
The hotel offers a complimentary happy hour with delicious appetizers and drinks in the bar. When we arrived around teatime, we were immediately offered tea with biscuits--again complementary. Best of all was the service, everyone without exception was extremely nice and helpful. We had a piece of electrical equipment (a CPAP) that was malfunctioning, and they actually sent a handyman to see if he could fix it. He tried twice for us. And when we had a problem with a rental car, they took over and dealt with the rental car company.
I could go on and on. I am a frequent traveler but have never had this kind of experience before. I only wish all hotels were of this caliber.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holland
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was perfect from our arrival at the airport to check out. Joe was ready and waiting with a sign for us at the airport. We were quickly whisked away with no time wasted to the Taj 51 at Buckingham Gate. He was very friendly and informative and we enjoyed our ride to the hotel despite the jet lag.
CHECK-IN: spot on! we sat down and checked in very efficiently and were greeted with a cold scented towel. Levi our porter was very helpful and took our bags. (On a side note Levi went above and beyond his duty when I asked him a question about the gym. There was no one at the desk and he took the time to walk me through the fitness center and tell me the ins and outs of what he knew. thank you, Levi.) Jack, our butler had me rolling on the floor laughing. He was very polite and funny. I was so tired but a good laugh was what I needed.
ROOM: the suite was very large and spacious, spotless, with cleaning service in the morning and turn down service at night. Our clothes were folded every night and we enjoyed some delectable chocolate truffles on our pillow as well as a lip balm and a pillow spray. Robes were very comfortable and the bed was heavenly with a fluffy comforter. The kitchen had everything you would need ...tea pot, espresso, espresso cups, tea cups, pots and pans, everything!! and if you need anything, the Taj will supply.
SERVICE: ABSOLUTELY OUTSTANDING!!!! SPOT ON! It could not have been better. It seems their motto is "nothing is too much" ...Nelson, Erol and Eva helped me organize a surprise breakfast for my husband, went out to get me a sleep mask and also a birthday card. Kalman helped me figure out a time to get picked up for the airport and even gave me an iPhone 5 charger to borrow. I really enjoyed seeing and talking to Sergio in the morning. Quite a character. I wish I could remember everyone's names but the entire staff was the best a hotel could have. They go above and beyond. This is luxury service at its finest.
GYM: the gym is small, but you have everything you need to do a full body workout with weights, some machines and top notch cardio equipment.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vero Beach
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The Taj was a wonderful hotel with excellent staff. We spent 3 nights there and could not have been taken care of better anywhere. We were lucky to be in one of the "residences" which came equipped with full kitchen, including a mini washer/dryer which was very helpful since we were just off a cruise and had need of clean clothes. We ordered room service one evening and it was excellent. The concierge was accommodating and all the staff very helpful. The location of the hotel is perfect, walking distance to Buckingham Palace, Westminster Abbey and so much more. We will choose again if we are lucky enough to be in London.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great suites and wonderful staff within a stones throw of Buckingham Palace. Like a home from home but better - with your own butler! I would not hesitate to go again and to recommend Taj 51 to anyone.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled with children 4,8,9 to London at the beginning of our 3 month European holiday. We were exhausted when we got off the plane from Australia but as we collapsed at the front gate the staff were there to pick everything up, make us feel loved and the service never let up over the next 5 days - outstanding. We booked a 3 bedroom apartment for our family - it was brilliant and big (3 bathrooms etc, kitchen etc!). The staff were so good with the kids and we felt very welcomed.
This place obviously wasn't cheap but you get value for your money/what you pay for.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taj 51 Buckingham Gate Suites and Residences

Address: 51 Buckingham Gate, London SW1E 6AF, England
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in London
#3 Family Hotel in London
#5 Luxury Hotel in London
#11 Business Hotel in London
#14 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Taj 51 Buckingham Gate Suites and Residences 5*
Number of rooms: 85
Official Description (provided by the hotel):
Taj 51 Buckingham Gate Suites and Residences offers authentic luxury experiences in a bespoke and personalised environment a gemstone's throw from Buckingham Palace. It comprises three Victorian townhouses - Kings, Minsters and Falconers, each distinctly designed and beautifully restored to their iconic heritage. The 85 luxurious suites and residences with butler service offer the space and exclusivity of a private home each with their own separate kitchen and living area. Taj 51 Buckingham Gate Suites and Residences reflects the universally acclaimed warmth and personalised service that the Taj is recognised for as one of the finest in the world. Treading the path from tradition to tomorrow, Taj 51 Buckingham Gate Suites and Residences redefines the meaning of luxury, creating a distinctive, customised and exclusive Taj experience. Make the most of complimentary wi-fi, the premier Golden Keys Concierge service, tailored treatments at the Wellness Centre and a host of on-site dining options including Quilon, the signature Michelin star Indian South West coastal cuisine restaurant and Kona, showcasing the colours, flavours and vibrancy of contemporary Europe. ... more   less 
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Also Known As:
51 Buckingham Gate, Taj Suites And Residences Hotel London
Taj 51 Buckingham Gate Suites And Residences London, England

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