We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mixed feelings” 3 of 5 stars
Review of Taj 51 Buckingham Gate Suites and Residences

Save Saved
You added Taj 51 Buckingham Gate Suites and Residences to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Taj 51 Buckingham Gate Suites and Residences
5.0 of 5 Hotel   |   51 Buckingham Gate, London SW1E 6AF, England (Mayfair / St James's / Piccadilly / Green Park )   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Price
10% off room rate
Ranked #4 of 1,073 hotels in London
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Mixed feelings”
3 of 5 stars Reviewed yesterday NEW

Based on the wonderful reviews on this site, we booked our 4 nights in London at Taj. The location and service at the front desk was excellent on check in but I can't say the same for our entire stay. We loved the size of the suite and the ease to get to the underground to explore the city.

But we had a few experiences which were not up to the standard of what we would expect from a 5 star property. We were in a non smoking room and suddenly 1 night, we noted a strong smell of smoke in our bedroom. The staff came up to investigate and could only suggest giving us a very loud humidifier.

We were also on a lower floor and were woken up by loud staff just under our window and the sound of staff working at 7am in the morning on a few of our nights. We also came back late one night from Wimbledon and were perhaps a little sweaty from the day, but being looked at by the concierge staff and followed to the elevator made us feel unwelcome.

Not a nice way to start a birthday vacation!

So with mixed feelings, I would definitely say the hotel amenities and location are as wonderful as everyone has intimated, but am not as sure about the service. I really hate to throw titles around, but now wonder if perhaps they would have been more amenable if I had registered as Doctor instead.

Room Tip: ask for a higher floor
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

526 people have reviewed this hotel

Traveler rating
    449
    56
    13
    8
    0
See reviews for
205
157
15
76
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Huddersfield
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Recent stay at Taj was very disappointing. Reception area is very ornate, but that's where it ends. Checked in at 4pm and no room ready! Had to wait at reception for around 20 mins and was told room would be upgraded. If the room was upgraded then the standard rooms must be very poor.
My room was over the underground so every few minutes the noise from the trains was tremendous going on long into the evening. There were holes in the net curtain and the main curtain didn't close so it was daylight in the room at 5am!
Classic case of lovely reception and a tired upstairs! Unlikely to stay there again, very expensive and definitely not worth it.

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for one night great place to view Londaon. Booked a 1 room apartment finished up with 2 amazing showers and bathroom. Great comfy bed and superb breackfeast with fantastic staff.

Join in the free drinks in the evening at the libery it just keeps coing walked in at 6:30 by eight I was ut great spirts.

Made to feel very welcome and even booking out was a pleasure.

well done to all the staff will be booking again.

Booked with Trael Repblic good saving.

Room Tip: Dont miss out on the cocktail hour :)
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I don't think I have ever stayed at a Hotel with a more attentive, pleasant and service minded staff. The facility is extremely well maintained with very large rooms, very comfortable beds and luxury appointments befitting hotels with a much higher rate. The location is superb for the tourist but near an Underground stop making everything in London accessible. But truly - from registration - to room care and cleaning - to the concierge - everyone was friendly, helpful and attentive to our every need. If you are going to be in London.... STAY HERE!!

Room Tip: The suite was incredibly large - and well worth the price. VERY well appointed.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 days ago NEW

It was a extremely fantastic, just to have sometime with family I went to Taj by name in India means crown and it really keep it's name as it's brand everything good super good. All the people from check in to check out all are so humble that made my family so happy that we want to go back to the hotel again by September. That's it I want to say nothing else.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 5 days ago NEW

we stayed at the 51 buckingham gate suites for 20 nights we are a family with 2 kids it was the best stay for ous in london we were at home the staff is the best we have seen in london the rooms are like home 2 bedroom 2 bath kitchen washing mascine fridge 3 tvs in the room dvd player free wifi free dvdd to watch the lounge was fantastic breakfast was like the whole day meal the drinks were a free flowing bar with food in the evenings super the staff there really wanted you to eat well let you know where what to do in london the concierge alex wonderful helpful at the front desk mr joy and mr mohit like friends every one was just great the housekeeping was very good daily fruits chocolates water free coke fanta popcorn for our kids rooms are huge beautiful clean with zircon and heating the taj groups best hotel thank you all we shall remember our time forever till we return for more the restaurants are great the bar is great the indian food is lovely the spa outstanding any play tickets you need they can get it the same day you need a car its there smiles all the way when we left we felt bad to say goodbye

Room Tip: if in london you must stay at the taj hotel i travel 20 times a year allover the world for business...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We were extremely impressed by the comfort and size of the rooms as well as the exceptional level of service by all members of the staff. The concierge(s) were wonderful and seemed to genuinely want to help. We stayed for six nights and while we hardly used the kitchen or laundry machine, the space was wonderful. We were right overlooking the courtyard and were worried it would be noisy but the bedroom was located on the back of the suite and was nice, comfortable, dark and quiet.

If I had to give suggestions for improvement it would be that sometimes it took a little while to get in and out of the hotel because the staff, although trying to be friendly, would engage in lengthy conversations that were difficult to end, hello, good-bye, can I help you and a friendly smile are all I wanted/needed.

The area is very conveniently and centrally located to other areas but there are very few restaurants in the immediate vicinity. We were still able to walk or take the tube anywhere quite easily.

I will definitely stay again and would highly recommend this fabulous hotel.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Travelers also viewed these London hotels
Free internet...
Show More
Mayfair / St James's / Piccadilly / Green Park 
Hotel 41
Hotel 41
#1 of 1,073 in London
5.0 of 5 stars 1,476 reviews
Boutique, Free...
Show More
Kensington and Hyde Park
The Milestone Hotel
The Milestone Hotel
#3 of 1,073 in London
5.0 of 5 stars 1,015 reviews
Pets Allowed, B...
Show More
Bloomsbury / Holborn
The Montague on The Gardens
Show Prices
Show Prices
Show Prices
Free Breakfast...
Show More
Knightsbridge / South Kensington
Egerton House Hotel
Egerton House Hotel
#2 of 1,073 in London
5.0 of 5 stars 601 reviews
City Center, Fr...
Show More
Westminster / Belgravia
Corinthia Hotel London
Corinthia Hotel London
#8 of 1,073 in London
5.0 of 5 stars 1,126 reviews
Quiet, Boutique...
Show More
Mayfair / St James's / Piccadilly / Green Park 
Haymarket Hotel
Haymarket Hotel
#5 of 1,073 in London
5.0 of 5 stars 378 reviews
Show Prices
Show Prices
Show Prices

Been to Taj 51 Buckingham Gate Suites and Residences? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Taj 51 Buckingham Gate Suites and Residences

Address: 51 Buckingham Gate, London SW1E 6AF, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in London
#2 Family Hotel in London
#4 Luxury Hotel in London
#9 Romantic Hotel in London
#13 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Taj 51 Buckingham Gate Suites and Residences 5*
Official Description (provided by the hotel):
Taj 51 Buckingham Gate Suites and Residences is located in the heart of Westminster in Central London, minutes from Buckingham Palace. It's distinctly designed townhouses - Kings, Minsters and Falconers, have been beautifully restored to their iconic heritage. The 85 luxurious and elegant suites offer the space and exclusivity of a private home with their own separate kitchen and living area. Make the most of the premier Golden Keys Concierge services, tailored treatments at the Wellness Centre and a host of on-site dining options including Quilon, the signature Michelin star Indian South West coastal cuisine restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Orbitz, Booking.com, Hotels.com, HotelTravel.com, Tingo, Travelocity, TripOnline SA, Priceline, LondonMarketing.com, BookingOdigeoWL, getaroom.com and Venere so you can book your Taj 51 Buckingham Gate Suites and Residences reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
51 Buckingham Gate, Taj Suites And Residences Hotel London
Taj 51 Buckingham Gate Suites And Residences London, England

Owners: What's your side of the story?

If you own or manage Taj 51 Buckingham Gate Suites and Residences, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.