As everyone has said, the service was beyond expectation. It was almost disconcerting, I don't think I've ever had staff appear to really really want to do right by you across the board for six days straight! We arrived early in the morning off an overnight, international flight and they went through much trouble to get us into a room early. The room was an enormous 1 BR suite and they brought in an extra bed for our 9 year old. It was one of the nicest rooms we've had and simply astounding for London. A full kitchen, fabulous Nespresso machine, and a washing machine!! My husband often travels for business in London and we've usually stayed at Le Meridian in Piccadilly. The service there is stand offish, we've had run of the mill issues there and were always greeted with a feeling of general annoyance that they were asked to help you with anything and the rooms don't begin to compare to these. We will certainly continue to stay here!
The older gentleman who runs the breakfast room was outstandingly attentive, kind to children, highly perceptive about the needs of those in the room, keeping younger staff always on task...really impressive. The breakfast is a full menu from which you can order, so it is lovely to have filling, protein rich options in an "inclusive" breakfast for a change. There was also some construction work happening in the lobby area and the workers were the friendliest, most careful and considerate I've ever seen too. They also left notes in everyone's room to please let them know if you ever felt at all inconvenienced by the noise...and with the overall level of service, I believe they sincerely would have helped out!
- Also Known As:
- 51 Buckingham Gate, Taj Suites And Residences Hotel London
- 51 Buckingham Gate, Taj Suites And Residences Hotel
- 51 Buckingham Gate, Taj Suites And Residences London, England
- Official Description (provided by the hotel):
- 51 Buckingham Gate, Taj Suites & Residences is a unique five star hotel located in the heart of Westminster offering privacy with ultimate luxury in its wonderfully spacious suites. Combing the best of contemporary design and comfort.Stunning and spacious suites, award winning private courtyard, attentive butlers, an indulgent spa and the Michelin starred Quilon, where head chef Sriram Aylur serves light but authentic Indian coastal cuisine; makes 51 an ideal haven away from home. ... more less
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