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“Exceptional service and beautifull suites” 5 of 5 stars
Review of Taj 51 Buckingham Gate Suites and Residences

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Taj 51 Buckingham Gate Suites and Residences
5.0 of 5 Hotel   |   51 Buckingham Gate, London SW1E 6AF, England (Mayfair / St James's / Piccadilly / Green Park )   |  
Hotel amenities
Ranked #5 of 1,054 Hotels in London
Reading
Top Contributor
66 reviews 66 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Exceptional service and beautifull suites”
5 of 5 stars Reviewed March 20, 2013

Have stayed here in Taj Suites several times in the last 5 years, but recently they renovated one wing and I started experiencing the new ones... each one is of a different decor and very spacious and well designed suites (service appartments). I guess there is nothing much to say about Taj service... they are second to none and exceptional service.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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565 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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London
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2013

I decided to book this for me and my girlfriend to celebrate our anniversary. I booked the Romance at 51 package.

I found the entire booking process very easy and communication via email very quick and efficient.

The suite itself is lovely and the fruit platter is a nice touch. No need to pack bathroom essentials, the Molton Brown products are lovely and well stocked.

Staff are great and very helpful. My only slight annoyance was that although booking in advance and checking with the spa what times are available, when we ran a little late and informed them, we were told that they wouldn't be able to get the treatment ready because there is preparation time. I was a little confused with this as surely the prep work would be done before we got there. However, they were helpful enough and we moved the treatments to the following day.

It is worth pointing out that the spa is a short walk across the courtyard. Lockers are available and robes and towels are provided. I found my treatment was very good and I definitely felt better after.

The canapes were lovely and once again the staff were very welcoming and friendly. I did feel at ease and you can tell there is a focus on delivering a great experience. This was demonstrated when I ordered breakfast to the suite very last minute and the staff were more than happy to prepare and bring it up for us. I was very impressed.

You also have access to the DVD library. Soft drinks and popcorn are also complimentary. This gets two thumbs up.

This was well worth the spend and I have always been impressed with the Taj. I can't wait to stay again.

Room Tip: We were upgraded to the King Suite.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, LA
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 14, 2013

Our family of 4 stayed in a 2 bedroom, 2 bath Minsters Suite for a week in February. The suite was spacious, clean and well stocked with goodies for the week. It was great to have a washer/dryer complete with all the necessary detergent, etc. The staff was amazing - we received great service in the the morning for breakfast as well as in the afternoon for drinks and canapés. The concierge was friendly and helpful. The location is superb - only a block from Buckingham Palace and a short walk to the Underground. I can't imagine finding a better place to stay in London. We will be back!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okotoks
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed March 14, 2013

This hotel was amazing - from the first moment we arrived until we left!
The service was outstanding - the staff were friendly, eager to help, knowledgable and were a delight! We arrived in the early morning due to our overseas flight and our room was not ready. But they checked us in, directed us to the breakfast room and then called us 45 minutes later when the room was ready. The staff were aware of the requests that I had made (quiet room on an upper floor) and they made sure that our room met my requirements - how refreshing! If at anytime you met one of the staff, they always stopped and said Hello! This small gesture made us feel right at home.
The Concierge was able to get us great seats for The Phantom of the Opera at Her Majesty's Theatre at the last minute! We really appreciated this service.
Our 1 bedroom suite in the King building was spacious, clean and quiet. The kitchen had everything - new appliances, dishes, glassware etc so that we could have meals in. The bathroom was huge and the water pressure was great so that the morning showers were invigorating! The huge bathtub was lovely to soak in after a day of walking and touring. The bed was so comfy and there was a selection of pillow types. Plus our room was so quiet that our sleep was never disturbed!
The location of the hotel (right near Buckingham Palace) allowed us to walk to most of the sites, restaurants and shops that we wanted to visit. There was a taxi stand 1/2 block away in case we needed to go a bit further.
We ended our trip by having the hotel arrange a chauffeured Jaguar limo drive us to the airport in the early morning - what a great way to end an amazing trip to London.
We will definitely stay here again!

Room Tip: They honour your room requests so do ask for what you want! Our quiet room faced north and was on an...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston TX
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 11, 2013

We recently stayed at 51 Buckingham Gate Taj Suites for six nights. Upon arrival, we were warmly greeted in the small, but comfortable reception area and given warm towels to wash the long journey off our hands. We arrived at 12:30 pm and our room was not ready, so we were escorted into the library, where breakfast is served every morning and complimentary drinks and canapés are served every evening from 6:30.- 8:30. We were offered a beverage and sat by the warm fireplace. The hotel manager soon approached us welcoming us to his hotel and giving us a free upgrade from a Jr. Suite to a one bedroom suite.
This suite was very spacious. A large kitchen that even had a washer and dryer, a comfortable living room and VERY comfortable bed with top linens. We forgot our American appliance converters, so they provided us with a converter to use during our stay. This was most appreciated, since many hotels, like the one next door, which is affiliated with 51 Buckingham Gate, have converter lockers that you have to put your phones, etc. in to charge overnight.
Also, the location is wonderful. The hotel is just down the street from Buckingham Palace and a few blocks from the Victoria Station.
Needless to say, we were very pleased with the friendliness and detail to attention from the hotel staff. If you want a large chain hotel experience, don't book a room at 51 Buckingham Gate, but if you want privacy and luxury this is the hotel for you.

Room Tip: Our bedroom window overlooked the courtyard, and we sometimes heard morning workers outside. I would...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 7, 2013 via mobile

Unfortunately I wasn't in the hotel long enough to appreciate all the offerings. For what I did see however the room was a good size it was comfortable it was very clean the service was good. Would definitely stay again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Massachusetts
Top Contributor
362 reviews 362 reviews
50 hotel reviews
Reviews in 92 cities Reviews in 92 cities
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed February 25, 2013

Just back from a delightful stay at 51 Buckingham Gate. Our 1-bedroom suite in the Kings building was incredibly spacious - and not just by European standards. Impeccably clean and with wonderfully comfortable beds - there was even excellent water pressure (something I've come NOT to expect in a hotel!) But the highlight of the stay is most certainly the service. Friendly, efficient, approachable, eager and, above all, professional, the staff at 51 Buckingham Gate is simply amazing.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taj 51 Buckingham Gate Suites and Residences

Address: 51 Buckingham Gate, London SW1E 6AF, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in London
#5 Luxury Hotel in London
#6 Romantic Hotel in London
#8 Family Hotel in London
#13 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Taj 51 Buckingham Gate Suites and Residences 5*
Official Description (provided by the hotel):
Taj 51 Buckingham Gate Suites and Residences is located in the heart of Westminster in Central London, minutes from Buckingham Palace. It's distinctly designed townhouses - Kings, Minsters and Falconers, have been beautifully restored to their iconic heritage. The 85 luxurious and elegant suites offer the space and exclusivity of a private home with their own separate kitchen and living area. Make the most of the premier Golden Keys Concierge services, tailored treatments at the Wellness Centre and a host of on-site dining options including Quilon, the signature Michelin star Indian South West coastal cuisine restaurant. ... more   less 
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Also Known As:
51 Buckingham Gate, Taj Suites And Residences Hotel London
Taj 51 Buckingham Gate Suites And Residences London, England

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