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“Great place , courteous staff” 5 of 5 stars
Review of Taj 51 Buckingham Gate Suites and Residences

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Taj 51 Buckingham Gate Suites and Residences
5.0 of 5 Hotel   |   51 Buckingham Gate, London SW1E 6AF, England (Mayfair / St James's / Piccadilly / Green Park )   |  
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Early Bird
Ranked #5 of 1,063 Hotels in London
Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Great place , courteous staff”
5 of 5 stars Reviewed November 27, 2012

I stayed here for 2 nights in November and had a great time! The staff was very courteous and the suite was very comfortable and luxurious-as you would expect. It was my wife's birthday and they were nice enough to send a plate of chocolates with Happy Birthday written on it. The location is superb. All in all I had a great time.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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638 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Washington, DC
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed November 25, 2012

We stayed in a two-bedroom suite for 5 days while in London for a family event and could not have been happier. The location is perfect; just a few minutes walk to Westminster and Buckingham Palace, and easy walking distance from Trafalgar Square, Covent Garden, etc. The staff was extremely helpful, and the suite was beautiful. The kitchen was a real plus; it was well stocked with coffee, espresso, etc., and the ability to make a quick breakfast in the room let us get out early enough to avoid the crowds at places like the Tower of London. We would definitely come back again.

Room Tip: There is a school and a lot of construction on the southwest side of the hotel. Not a problem if yo...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 22, 2012

Although we haven't yet stayed at this lovely hotel my husband and I visited for the second time today for champagne afternoon tea. The surroundings are impressive but comfortable, and it's not at all snoooty like some other london hotels. Staff are very friendly and welcoming, service was excellect and nothing was too much trouble.

We are planning to stay at the hotel for a special occasion and were shown one of the suite;, I can only say WOW!

Well located for site seeing, about a 15-20 minute walk from Westminster.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2012

Hotel has big rooms in an expensive city which is a plus. Staffs are friendly. One occasion, towels wasn't up to par. Washroom still need some work. Kitchen is fantastic just like home. the room has a washing machine. front desk clerk Monica is helpful. I'm pleased with her service. Business center is great asset for the business travelers with both Mac & PC computer. Newspaper were delivered on time. This Hotel is quite hidden from the Main Streets. At first I had difficulty finding the place My suite is very clean. staffs gave lots care for the stay. All things were functioning, it's a plus for the hotel. Too bad I lost cellphone by pickpocket on the second day in London.

Room Tip: Use Expedia
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 21, 2012

if you are in london either for business or pleasure and especially with family then look no further.this property exudes the charm and service hospitality which makes it stand apart -it is annexed to the Crowne Plaza which is also owned by the Taj group and I had a 2 room falconer apartment as we were a family of four.
there are 3 restaurants on the property,all good.breakfast at the library was fresh and inviting in a cozy setting with attentive service-in fact the service at this property from the front desk,concierge,restaurant staff etc cannot be faulted.property is well appointed,rooms have a new feel with all the amnesties one might desire.it is located near buckingham palace and Wesminister,walking distance from Victoria station.
i stayed for 6 nights and have to say this is the best property i have stayed in London.

Room Tip: choose a suite-its a little pricey but excellent.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Settle, UK
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 20, 2012 via mobile

My wife and I stayed for one night as we where attending an event nearby. Reading the reviews had given high expectations and where not disappointed. Excellent hotel with very willing, professional staff who clearly where keen to please. Location perfect for exploring the central sites of London. We where upgraded to a two suite room ( thank you to the management) and this was a large well equipped set of rooms. Lovely bedlinen, and super comfortable nights sleep.

The highlight for us was breakfast room service the next morning. Just about the best breakfast I have ever experienced. Huge ( the first time I have ever failed to finish a full English!), delicious and amazing value compared to other offerings and London prices in general.

So why 4/5, simply we where rather disappointed with the housekeeping. Toothpaste residue from the previous occupant around the tap, corners in the shower in need of some lime scale remover and a good clean, towels tired, thin and rough and we felt the rooms (particularly the bathrooms) where in need of a little tlc.

All in all boarder line "excellent" but just let down by a little attention to detail.

Stayed November 2012, traveled on business
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Milwaukee, Wisconsin
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 20, 2012

51 Buckingham Gate and the Crown Plaza are sister hotels and shared ownership/management. We needed a 1 bedroom suite, which is hard to find in London. The 51 Buckingham Gate was perfect. They offered 1 and 2 bedroom suites, which were quite comfortable and large. There is nothing to look at out the windows. Remember, this is London, not New York. They place almost zero value on the view here and it is, well.....bad. We looked over a center courtyard roof of scaffolding, etc. We kept the drapes pulled shut. The staff was great and very responsive. The rooms while expansive and comfortable (also had small kitchens), had modest details, TV were flat screen, but smallish for room. We were looking for a reasonable priced hotel ($ 450/night is reasonable for this type room in London), close to the tube station. This hotel is very close to Buckingham Palace and walking distance to Westminster Abbey and government, Big Ben, etc. There is a Starbucks very close to the hotel for the morning coffee. We did not dine at the hotel, but the restaurant at the Crown Plaza next door looked very busy both nights we were there (during the week).

Room Tip: Call ahead and speak with Pooja Agarwal, we found him very helpful for getting an early room check-i...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taj 51 Buckingham Gate Suites and Residences

Address: 51 Buckingham Gate, London SW1E 6AF, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in London
#2 Family Hotel in London
#5 Luxury Hotel in London
#10 Romantic Hotel in London
#16 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Taj 51 Buckingham Gate Suites and Residences 5*
Number of rooms: 85
Official Description (provided by the hotel):
Taj 51 Buckingham Gate Suites and Residences is located in the heart of Westminster in Central London, minutes from Buckingham Palace. It's distinctly designed townhouses - Kings, Minsters and Falconers, have been beautifully restored to their iconic heritage. The 85 luxurious and elegant suites offer the space and exclusivity of a private home with their own separate kitchen and living area. Make the most of the premier Golden Keys Concierge services, tailored treatments at the Wellness Centre and a host of on-site dining options including Quilon, the signature Michelin star Indian South West coastal cuisine restaurant. ... more   less 
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Also Known As:
51 Buckingham Gate, Taj Suites And Residences Hotel London
Taj 51 Buckingham Gate Suites And Residences London, England

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