“Doorman very rude and should not be working with the public. Very expensive!!”
6 girls and 1 guy went to Pacha to see the dream idols show and then were expecting to dance the night away.
Our night was already at a bad start before we entered the doors, the doorman referred to the male in our group as "that" which shocked us all and when we questioned him in a joking way he became even more rude, telling me to "open my bag now" then he roughly rummaged through my bag and just passed me through. This man should not be working with people that are out to enjoy a night out. I didn't catch his name but he was tall, black and fairly broad he sticks out from the others with his miserable face and walks around like his got a massive problem. Other ladies felt the same as I engaged a conversation with them in the toilets.
The dream idols show was pointless for anyone under 6ft, couldn't see a thing! the stage wasn't centered or raised.
Very expensive drinks, in London I expect to pay out which I don't mind but I do mind paying this when I am not getting anywhere near satisfactory service, for two single vodkas and a mix and two apple sour shots was £21.
To top the night off when we decided enough was enough and got our coats to leave, the people in the cloakroom were very rude and when we gave our tickets in they told us to stand aside and wait, this is after already queuing. As most people would assume, you leave a club the way you came in, again approached by the same "happy go lucky" doorman very rude, shouted at us saying you can't go out this way it's back there.
This was enough for me, I had just spent £100 in this place. I then happened to see the manager and asked if we could talk, three of us had a word on her office, she was very apologetic and listened but this doesn't make it right.
Maybe we went here on a bad night as I see some good reviews but I have been put off going back here.
Working as a frontline member of staff in the NHS I know what it's like dealing with difficult customers and clients but me and my friends were not difficult at all, all we wanted to do was have a good time but this doorman simply didnt have any customer service skills, get rid I say.....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.