The room absolutely reeked of cigarettes to the point you could actually taste it. Just as I was about to call reception guest services called to ask if all was ok. I explained that it wasn't and they offered a filtration unit to go in the room... downside we couldn't be in there at the same time so we had to leave. We returned early evening and it still stank. Guest services called and I said I still wasn't happy after he said he understands the smell had gone. I said it hadn't and I don't know who told him that. Again we were offered a filtration unit but had to leave. The smell was gone by the end of our second day. There is a building site next door which we had the joy of over looking. It starts up at 8 am... no chance of a window open. Needless to say the view was terrible. This hotel is not as city centre as it makes out... the website says 30 mins to the Globe... more like 50. It ended up costing us a lot in taxis. The photos suggest views of the houses of parliament... also not the case. Staff were friendly in the bar.
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- Also Known As:
- Park Plaza Riverbank London Hotel London
- Park Plaza London
- London Park Plaza
- Riverbank Park Plaza London
- Park Plaza Riverbank London England