We upgraded to a river view having stayed there twice previously knowing what we should get. There is currently a new high rise building going up right next door. We couldn't open our curtains as work men were directly outside! The noise of work started at 8am! Struggled to see the river as located next to the building site. We complained as we weren't given the location that we paid for and the noise at 8am was unbearable! They moved us to the front for a full river view, which was lovely until 8am, when drilling building construction work was taking place 2 floors above ours! The room vibrated! They put us on floor 10 failing to tell us that this hotel is being built higher so 2 floors above us had work men on. Why couldn't they put us lower down? It's as if the reception staff were oblivious to what was happening on the top of their building! Disappointing as we booked this for my 40th birthday which they were aware of! Definitely won't stay there until both building sites are completed!!
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- Also Known As:
- Park Plaza Riverbank London Hotel London
- Park Plaza London
- London Park Plaza
- Riverbank Park Plaza London
- Park Plaza Riverbank London England