Had a room facing the interior atrium, which we thought would eliminate street noise and allow us a good nights sleep. The hotel booked a wedding which played loud, bass driven music until well after midnight. Calls to complain to the desk and even to the night manager were unproductive. We only received assurances the music would end "very soon" on the first call and "within the next 7 minutes" on the second; both proved totally untrue. No one from the hotel followed up in any way. Have they become insensitive to complaints due to volume and frequency? Certainly not what one would expect for the money and the type of hotel they pretend to be.
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- Also Known As:
- Park Plaza Riverbank London Hotel London
- Park Plaza London
- London Park Plaza
- Riverbank Park Plaza London
- Park Plaza Riverbank London England