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“Weekend at the Park Plaza Riverbank” 4 of 5 stars
Review of Park Plaza Riverbank London

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Park Plaza Riverbank London
4.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)   |  
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Ranked #257 of 1,069 hotels in London
London
1 review
1 helpful vote 1 helpful vote
“Weekend at the Park Plaza Riverbank”
4 of 5 stars Reviewed April 25, 2013

Our room was clean but we could hear the lifts going up and down all night which did disturb us. I would have liked to have a bath but there were only facilities for a shower in our room, we got a cheap deal - hence the view of the railway station.
The hotel on the whole was very good however and I would recommend it.
The food in the Restaurant was very expensive but excellent. Breakfast could have been hotter.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review, May 10, 2013
Dear Emma T,

Thank you for the time to share your experience in Park Plaza Riverbank.

We are glad you enjoyed your stay overall and we appreciate the recommendations and feedback. We will hopefully exceed the expectations upon a next visit!

Sincerely,


Mario Garcia-Vao
Senior Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (374)
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Oslo, Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 23, 2013

Park Plaza Riverbank London located about 1-k to London eye. Meaning a quiet place and the walk by the river Thames is a bonus. Ask or buy an upgrade for the river view, a good alternative to " A room in London". if you can have the executive rooms even better with access to executive lounge. Functioning wireless. A must try Chino Latino restaurant. Front office staff, Concierges and crews are friendly and helpful. We shall return...

Room Tip: High floor river view, Get or buy upgrade to executive suites and have access to executive lounge. B...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review, May 10, 2013
Dear Ramon756,

It is great to read about your positive experience with us and thank you for your review.

Our Chino Latino Restaurant is certainly a favorite in the area and we proudly recommend it to all our visitors!

Kind regards,

Mario Garcia-Vao
Senior Guest Relations Manager
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South of England - UK
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 21, 2013

I stay here quite often on my own when working in this part of London and, if I can book in advance, it is very reasonable. The restaurant on the Ground Floor is excellent for a dinner that is different and, if you upgrade to the executive lounge package, it is open for a freshly cooked breakfast which makes a nice change (however, the buffet breakfast in the basement is also good if you don’t want to upgrade)

The staff are friendlier than in some business hotels which can be quite nice if you are travelling alone.

The hotel is beginning to show a bit of wear and tear but it is still one of my favourites.

Room Tip: If you can afford it and are going to be there to take advantage of it a river view is great at nigh...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review, May 10, 2013
Dear OldTopcat,

We appreciate your continued business and the time you have taken to share your views with other travelers online.

Looking forward to many more years welcoming you back!

Best regards,

Mario Garcia-Vao
Senior Guest Relations Manager
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London
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed April 20, 2013

Situated right on the bank of the Thames nr Vauxhall it has a good location and the views across to Parliament are quite good and it is relatively easy to get to with bus and tube routes nearby. he hotel is relatively smartly presented but already showing a bit of wear around the edges. Rooms are probably average sized for London but bathrooms are usually quite good with separate bath and shower. It's absolutely fine and well situated for business or tourism. The only downside is that the area immediately around can be a bit desolate.

Room Tip: If you care about a view ask for rooms at front otherwise you get the railway line out of Waterloo w...
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review, May 10, 2013
Dear 8Ace,

Thank you for your review online. We learn with pleasure that you enjoyed your stay and I am glad to inform you that we are currently in the process of refurbishing and updating our rooms and public areas. We were sorry that we could not exceed your expectations on this occasion.

We look forward to your next visit!

Kind regards,

Mario Garcia-Vao
Senior Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 20, 2013

Reasonable hotel, south of the city. A 10 minute walk to vauxhall station which was ok, staff were friendly enough. There is not much around there at all, hardly any place you can eat or buy amenities unless you go to the station. Stayed here for £100 pounds per night following last minute deal so can't really complain. Free Internet speed ok, tv great, bathroom fine. Quiet hotel ask for a room away from rail yards.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review, April 22, 2013
Dear Guest,

Thank you for sharing your comments online.

Indeed, we are located a few minutes walk from Vauxhall station, and not far from Central London and all its major attractions too.

I shall look forward to your future visits at Park Plaza Riverbank!

Yours sincerely,

Maciej Hille
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Top Contributor
59 reviews 59 reviews
27 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 18, 2013

An excellent hotel, good facilities, excellent rooms and good position. Whilst it appears a little out of the way it is just a Ross the river from pimlico and horse ferry road and near to vauxhall. The bar and restaurant have a good ambience and offer a range of good food - hotel prices but ok. The room was great. Plenty of room to work as well as relax. I was offered an upgrade for £7 and this was worth it. The bathroom had bath and separate shower. Everything was clean and well maintained. Staff were friendly and helpful. In addition wi-fi was free. This is a necessity these days and it was good to see that pp have responded. It is a good hotel and one that I will be happy to back to.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review, April 22, 2013
Dear Gill,

Thank you for posting your recommendation on TripAdvisor.

I was delighted to read how much you enjoyed your stay with us, thank you for all the good words - especially those towards our staff.

I hope you will choose to stay here on your future visits to London.

Yours sincerely,

Maciej Hille
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 18, 2013

I stayed here for one night on a business trip and I wish it could have been longer.
The hotel is, as a previous reviewer said, "plush"; the rooms are large and modern with superb facilities; the staff couldn't be more helpful; and the food was excellent, but expensive - breakfast at £25 a pop is a bit much, but it's within walking distance of plenty of eateries, so go explore!
The hotel's location is ideal for business or leisure - it's within walking distance of many of London's attractions and only a few minutes away from the Tube at Vauxhall.
Drink prices in the hotel bar are crippling, but it is, after all, central London.
Overall, a lovely hotel in a brilliant location and I shall certainly be staying again.

Room Tip: The riverside rooms offer the most spectacular views across the Thames
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review, April 22, 2013
Dear Greg,

Thank you for taking the time to post your comments online.

Your recommendation is much appreciated, I am glad that you had such a good time here at Park Plaza Riverbank.

We will be looking forward to welcoming you again some time soon!

Yours sincerely,

Maciej Hille
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Park Plaza Riverbank London

Also Known As:
Park Plaza Riverbank London Hotel
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza
Riverbank Plaza Hotel
Riverbank Plaza
Park Plaza Riverbank
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England
Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#173 Luxury Hotel in London
#200 Family Hotel in London
#249 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Riverbank London 4*
Reservation Options:
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