Great location,clean and basically a good hotel. Went to bar on first evening,was very disappointed to see on our receipt we had a "optional service charge" which was not optional as it was already taken off me. I only purchased a cola,so I got charged for waiter to take cap off. After looking around everybody sitting on the settees was getting bar snacks,where as, we were sat at bar and did not receive anything. Was kind of let down by this.
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- Also Known As:
- Park Plaza Riverbank London Hotel London
- Park Plaza London
- London Park Plaza
- Riverbank Park Plaza London
- Park Plaza Riverbank London England