Stayed here recently for an event - have stayed in park plazas before so knew I would have a good stay. Entrance area and reception was impressive with very nice staff. When I got to my room was pretty disappointed - it didn't seem up to the standard of other park plazas. The shower wouldn't switch off properly so it dripped all night and I was unable to switch the bathroom light off - which coupled with the fact that the bathroom door would not close meant that I had to sleep with a sliver of light on - I prefer a dark room! The room was also boiling and the air con was not working. I got 3 hours of sleep at the most! Additionally, the day after I realised that I had left some clothes by mistake in the room (tip - don't hang anything up on the hook in the bathroom behind the door) so I called the hotel who put me through to housekeeping. They confirmed that they had my items but I needed to send them an email with my card details so they could charge me for the posting! Whilst I don't mind paying for my own forgetfulness I just thought it was slightly dodgy putting such sensitive info on an email! I duly did it however, and I just hope my items are returned and that i am not fleeced for postage! Also, I did spend quite a bit of money that evening at the event (evident from my room acount) plus im a regular customer of the park plaza chain so I thought a kind gesture may have been offered. Despite all this however, location was good, really close to vauxhall tube station and hotel facilities were nice.
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- Also Known As:
- Park Plaza Riverbank London Hotel London
- Park Plaza London
- London Park Plaza
- Riverbank Park Plaza London
- Park Plaza Riverbank London England