I was staying here for an event so got a cheap rate, and looking at the reviews I was quite looking forward to staying here. And at first sight it does look good, with a quality welcome and service at reception.
It went downhill from there. I arrived as it was snowing outside, the room was freezing cold and to cap it all, the aircon didn't work. It was fixed quickly enough but by then I had to change in ten minutes so not a good start.
The room size is good, and bathroom very good sized, but then the fittings are a conquest of style over substance, the carpets are thin and the bed was easily the most uncomfortable I have had the pleasure of trying to sleep on in many years. Added to that the (by then working) aircon was emulating the noise of a roadsweeper it made for a very poor sleep. While I'm moaning, the reading lights in the bad room were really badly positioned, so you had bright lights right into your eyes, or no lights at all......
I'd read some comments about breakfast, well I got a table without waiting, but only just, and the food was mediocre to be honest.
If I'd paid the full rack rate I'd have asked for a refund and gone to a Premier Inn or the like. So all round disappointing and I'd only go back if I really really had to - and that's rarely the case in London where there are far better hotels for the money.
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- Also Known As:
- Park Plaza Riverbank London Hotel London
- Park Plaza London
- London Park Plaza
- Riverbank Park Plaza London
- Park Plaza Riverbank London England