We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect boutique hotel for shopping in London” 4 of 5 stars
Review of Charlotte Street Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Charlotte Street Hotel to your Saves list
Charlotte Street Hotel
4.5 of 5 Hotel   |   15-17 Charlotte Street, London W1T 1RJ, England   |  
Hotel amenities
Ranked #12 of 1,065 Hotels in London
London
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Perfect boutique hotel for shopping in London”
4 of 5 stars Reviewed January 3, 2011

Stayed in a loft suite (very nice) for a night out with my wife and then dined across the road at Pied a Terre (great food). The room was great and the service first class - really quick turnaround on getting a shirt pressed, free bottle of champagne waiting for us (we were celebrating an anniversary) etc etc.

I have also used this hotel in the past several times for business meetings and found it to be excellent - very professional staff and good service.

Great contemporary decor throughout the hotel. Good bar and restaurant too - my only complaint is that the service at breakfast was very slow, but it was Saturday morning so not a big deal.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

377 reviews from our community

Traveler rating
    297
    65
    12
    2
    1
See reviews for
47
143
12
88
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed January 1, 2011

I stayed with my family and boyfriend at the Charlotte street Hotel for one night on my 21st birthday this year. From the moment we checked in we were treated like the most special guests they had had. Our dinner reservation at Roka on the same street had been unexpectedly cancelled due to them having a fire, and within minutes the hotel got us a reservation at Zuma, the sister restaurant. Once we were in our rooms there was a knock at the door and a member of staff came in with a tray of champagne and strawberries with a card saying happy birthday from them! The rest of the stay was more of the same outstanding treatment, from the private screening room with a cupcake waiting for me to breakfast in the Oscar bar. I can't wait for the next trip to London special enough to warrant staying here again.

  • Stayed August 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
Top Contributor
59 reviews 59 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 25, 2010

Entertained customers starting at 12.00 with champagne at the bar then moved to a table across the room where some decent food was served along with wine from a helpful waiter. I expected a long lunch which never failed to deliver. Atmosphere fabulous from beginning to end which I'm almost ashamed to admit was around 21:00. This is one of "the" places to be right now. I can't gaurantee you celebs alongside you (although that might happen), but you will definetly find like minded people enjoying themselves, whatever the hour. If you are looking for a bar/restaurant theat never sleeps and isnt "up itslelf", this is the one. By the way I sayed a couple of times in the past and at £350 a night its pricey. The rooms are chic but can be small. I never made it into a suite but liked my small room. Sister hotel (undeservedly less popular) is less than 300 metres away - check out the Soho Hotel.

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballymena
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 23, 2010

Amazing service other than one numpty concierge failing to listen to what I was telling him and requiring me to repeat myself three times. Great room, but at the price I paid I'd have expected amazing. I'll prob stick to the Soho in future.

  • Stayed December 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Top Contributor
57 reviews 57 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed December 13, 2010

This is my second time staying the the Charlotte Street hotel, Staff lovely, check in was quick. mince pies were lovely ! Thanks..... Room was lovely but much smaller than the last time and overlooking buildings and a side lane... we can't all have a front room i suppose !.

Breakfast was superb again
The only think I didn't like was the ' pleasure kit - adult only' for sale in the minibar in the room.... think this is too classy of a hotel to offer this sort of rubbish for sale in the room. Surely clients who 'forget or run short or get lucky' can ring the concerige if they require that sort of thing.... really lowers the tone of the hotel. In saying that, it certainly provided a topic of converation for dinner with friends that night.

I would go back like a shot to this hotel though.... perhaps Anna ( Hotel manager) might rethink the minibar area stock though :)

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 14, 2010

This is a great boutique hotel in a central location - easy to walk to everything and in the middle of 2 tube stops.

The rooms are lovely - big, with generous beds, quality linens and a luxurious bathroom.

Staff are very helpful and the service is top level.

Quality of the food in the restaurant is excellent.

The only complaint is that it would be lovely to be able to make a cup of tea in the room - you can order one from room service but at 4GBP a time it becomes expensive.

  • Stayed October 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 13, 2010

Since my first visit this year, I have been to their Restaurant and Bar at least in 4 different occasions. The place is unbelievable busy, well at least during my visits and all staff has been always professional and friendly. To be honest I do not understand how can people could have a bad experience in such cool place... It must be a sort of "wrong people" in a good place. My friends and I are crazy for their cocktails which I have to say that are the BEST in London. I would definitely come back and recommend this amazing place.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Charlotte Street Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charlotte Street Hotel

Address: 15-17 Charlotte Street, London W1T 1RJ, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in London
#12 Business Hotel in London
#12 Luxury Hotel in London
#21 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Charlotte Street Hotel 4.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, HotelTravel.com, Cheap Tickets, MrandMrsSmith, Travelocity, Despegar.com, Priceline, Odigeo, TripOnline SA, World Independent Hotel Promotion and Tingo so you can book your Charlotte Street Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England

Owners: What's your side of the story?

If you own or manage Charlotte Street Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.