This hotel surpasses expectations in every way: we can't say enough about the staff, rooms, and location. Upon arrival the desk clerk voluntarily upgraded us to a loft suite simply because one was available. It was huge, gorgeous, with a large, well-stocked bathroom, comfy bed, and it was kept sparkling clean. The concierges, waiters, and all other staff were warm, charming, and eager to help. Breakfast was delicious, with a buffet of fresh fruits, pastries, yogurts, etc, plus a full menu of cooked dishes. The hotel is within an easy walk to theater, National Gallery, British Museum, and other major sights. The neighborhood is chic, as is the hotel's bar. We will absolutely stay here again and can't recommend it highly enough. A few caveats: if possible, book your reservation directly through the Charlotte St. hotel rather than through the central Firmdale office, where the people were clueless and unaccommodating. The hotel staff, on the other hand, is always obliging and helpful. Also, our room faced the quiet street behind the hotel (Rathbone). Charlotte Street can be lively on weekend nights -- which we very much enjoyed -- but if you go to bed early and need absolute silence, consider requesting a room in the back.
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- Also Known As:
- Charlotte Street London
- Hotel Charlotte Street
- Charlotte Street Hotel London, England