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“Perfect” 5 of 5 stars
Review of Charlotte Street Hotel

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Charlotte Street Hotel
4.5 of 5 Hotel   |   15-17 Charlotte Street, London W1T 1RJ, England   |  
Hotel amenities
Ranked #12 of 1,066 Hotels in London
Barcelona, Spain
1 review
8 helpful votes 8 helpful votes
“Perfect”
5 of 5 stars Reviewed September 30, 2013

Stayed at the Charlotte Street Hotel only for 1 night, but the experience was amazing. The penthouse room was perfect, including a great breakfast. The service was excellent and all the staff was very nice. Sure we come back again, but next time for more than 1 night!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
    297
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    12
    2
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47
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
hikkaduwa
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 27, 2013

I recently booked afternoon tea for a group of girlfriends as part of a hen weekend. The Charlotte Street Hotel was a perfect ending to a perfect weekend. In a private room we were given excellent service and provided with wonderful sandwiches and cakes. I organised the tea and forgot to mention one of the girls was pregnant - and not in need of champagne! But this was no problem at all and our very friendly waiter was quickly on the case, offering a marvelous cocktail of fruit juices and making sure the sandwiches were suitable for her pregnancy. We all relaxed soaked up the wonderful ambience, remeniced about the weekend and then all wents our separate ways.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 27, 2013

Stayed at the Charlotte St for a 2 day offsite work meeting. Check in was effortless. The meeting room (the one off to the side of reception) was perfect: lots of natural light, quiet (even though it is next to reception and there is terrace seating outside the window) and service was excellent (just enough fresh biscuits, lots of drinks options replenished throughout the day). We broke for lunch at Oscar and were shown to our table as soon as we came out of the room without even having to ask. Food was very good - fresh, good mix of innovative & traditional, good portion size, very tasty. In the evening we had drinks in the bar which was busy enough to give it some atmosphere but comfortable. Service was good. When I got back to my room I had a handwritten note from the manager welcoming me at the hotel, a pillow spray and a jar of night cream left on my bedside table: lovely! I had a room on the first floor close to the lift and overlooking the bad of the building, yet it was quiet and light. Breafkast the next morning was also very good - only had the buffet as it had plenty already. Checkout was also painless and the staff recognised us during lunch on the 2nd day which made for a more personalised service.
For me the service, attention to detail and overall quirky look of the hotel make it an absolute perfect place to relax and enjoy your surroundings regardless of whether it is work or pleasure.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 23, 2013

Went on a saturday afternoon with a friend for wine and nibbles. The barman was great and very helpful with helping to choose the wine. We asked about sitting on the terrace and he said no problem as soon as 1 is available we will let you know. We only waited 10mins! Our waitress was lovely and hers service outstanding. Nothing was a trouble. The nibbles from the bar menu were tasty. I have to say i love this hotel.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Quinta, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 23, 2013

We cannot give enough accolades to the staff at this boutique hotel. They truly want to please and are most helpful. We received a note in our room from one of the waitresses giving us suggestions for our upcoming visit to Prague. The room was beautifully decorated and the sheets devine. It is quite the hot spot for the young local executives after work. There is hardly a seat available outside. We are already planning our next visit here.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Bermuda
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 20, 2013

The Charlotte Street Hotel does everything right: rooms, beds, public spaces, unique and warm decor, cheerful and helpful,staff, great food and bar, an energetic and youthful karma to the establishment. -- like it's sister hotels, The Knightsbridge Hotel in London and the Crosby Street Hotel in Soho, NYC. All cut from the same exquisite and unusual cloth.

LL, Bermuda

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 14, 2013

Brilliant place for tea, tradidtional with a twist of trendy. Go for the full tea with a glass of champagne (very good price). Great selection of speciality teas.

When you book (and be sure to book) see if they can put you in one of the sitting rooms.

Attentive and discrete service, topping up the tea and taking it away when it becomes cold, scone and sandwich top up but, not usually needed as they bring enough food - seriously good quality all round.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Charlotte Street Hotel

Address: 15-17 Charlotte Street, London W1T 1RJ, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotel in London
#12 Family Hotel in London
#14 Business Hotel in London
#22 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Charlotte Street Hotel 4.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England

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