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“Tourist class accomodation at 4* prices.” 1 of 5 stars
Review of Elysee Hotel

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Elysee Hotel
3.0 of 5 Hotel   |   25-26 Craven Terrace | Hyde Park, London W2 3EL , England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #536 of 1,073 hotels in London
Dorridge, United Kingdom
1 review
“Tourist class accomodation at 4* prices.”
1 of 5 stars Reviewed October 24, 2013 via mobile

Shabby,filthy.uncomfortable bed full of broken springs.good location but very jaded and would not recommend in any way. Business reservation and paid £130 ..feel completely ripped off. Good pub opposite called the Mitre offers some solace with good beef and reasonable phb grub.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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354 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Coquitlam, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 12, 2013

The Elysee Hotel in London is small, has very small rooms but what the hotel lacks in size, they more than make up for by wonderful service, great breakfasts (7.50 pounds each) and a staff that will do anything to help you. We stayed there twice (at both ends of our holiday)and loved the fact that Hyde Park was at the end of our street, there were at least 6 very good restaurants - Chinese, Italian, Malaysian nearby and two excellent pubs (one across the street from the Elysee) and easy bus and tube access to anywhere. We wouldn't stay anywhere else!

Room Tip: The rooms are, by North American standards, minuscule! But after you get over that and get creative...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2013

Once again we needed to stay in a hotel in London and having stayed at Elysee a couple of years or so ago decided to stay there again. We were certainly not disappointed. Improvements since last stay: - free internet throughout the stay and in the entire hotel
- A fully cooked breakfast, eggs, bacon, sausages etc etc.
We went to theatre in the West End which is only a 15 minute Taxi ride and I went for a morning run in Hyde Park which is opposite the hotel. The traditional pub opposite, The Mitre, has been revamped to a good old fashioned English pub.
A good clean hotel with impeccable service in a great location. An excellent value for money rare for a Central London hotel.

Room Tip: Ask for rooms facing Hyde park
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2013

Great little place. Near Lancaster Gate, close to buses, tube and a variety of restaurants and pubs, laundry facility next door, staff great - mostly. All the staff were just terrific - I even went back for a second stay during this trip. The LAST morning, I needed a taxi to get to the train station, but the night desk clerk said they only had a contract with hired car to take me to the airport, and HE REFUSED to call me a cab!!! So I had to walk down the street part way to another hotel to catch the attention of a taxi to get my ride!!! This with a cane for walking, and heavy luggage for an international flight home. It was a double insult because everyone else was soooooo wonderful.

Room Tip: Front of hotel is across from a pub, but it quieted down about 10 pm, so that was not a problem. Al...
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  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2013

Visited Elysee Hotel with my family and had a fantastic stay. We walked to Westfield shopping centre in Shepherd's Bush which only took 30 minutes and passed through Notting Hill.
We also walked to Hyde Park only 5minutes walk from hotel everyday and fed ducks with bread we pinched from the hotel.
Our stay was memorable as the staff were excellent and gave us 5 star treatment. The cost of our stay was very cheap in comparison to other 3 star hotels in the vicinity. English breakfast was excellent and we could eat as much as we wanted. They also catered for my son who is glutton intolerrant at no extra cost.

The only negative was size of the room. You only stay in the room at night so overall staff, cleanliness, Bar and breakfast out-weighs the negative,

I would highly recommend Elysee Hotel to everyone.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tel aviv
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 3, 2013

I'm used to 3 stars hotels or inns, but this hotel really ruined the great time we had in London. The curtains were white so starting from 6AM the room had a lot of light. The sheet had stains on it and we found hairs in the glasses and in the shower - grouse. The bed was hardly enough for one person and the room was the size of the bed... there wasn't even room to put our clothes. EVERY DAY WE SEARCHED FOR A DIFFERENT HOTEL, BUT THEY WERE ALL FULL SO WE HAD TO STAY THERE. THE ONLY GOOD THING IS THAT YOU DON'T HAVE TO GO TO LONDONG DUNGENS - YOU JUST SLEEP IN ONE OF THEM...

Room Tip: choose different hotel
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  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
margaret d, Front Office Manager at Elysee Hotel, responded to this review, October 14, 2013
Thank you for your review. We are sorry that your stay was not up to your satisfaction and we are very concerned about the issues raised and have endeavored to investigate. When you checked in you were not happy with the room allocated and the receptionist immediately offered you another room, which you accepted. When you raised the complaint about the white curtain a member of staff placed another sheet over it to minimize natural light into the bedroom. The bed size is standard international double length and width. Having stayed at the hotel for four nights, that you were unhappy with the hotel and bedroom was never raised with the staff at any point. You can be sure that had you raised the matter with front desk they would have gone out of their way to assist, even to the extent of finding you an alternative hotel through our connections and giving you a refund for nights not stayed rather than have an unhappy guest. Your description of the hotel as a dungeon is regrettable and an insult to the thousands of guests who stay at the hotel every year.
Regards Margaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 1, 2013

We stayed at this hotel in September of 2013. It has a good location, within walking distance of the Paddington rail station and Underground. From the Underground station, you have access to most attractions within a few stops. The hotel itself has very small rooms and they are looking depressed. Breakfast is nothing special but it fills a hole. If you are going to London from Heathrow for a few days, it is a good place to stay just because it is easy to get to.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elysee Hotel

Address: 25-26 Craven Terrace | Hyde Park, London W2 3EL , England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly )
Hotel Style:
Ranked #536 of 1,073 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Elysee Hotel 3*
Official Description (provided by the hotel):
The Elysee Hotel is superbly located in Central London's Hyde Park area, an ideal base from which to explore the capital. Privately-owned and recently renovated to the highest standards, this 55 room hotel provides guests with excellent value for money. Rooms are modernly-designed with flat screen TV, air conditioning, WiFi, in-room safe, tea and coffee facilities, and€“ all the modern amenities today'€™s travelers rely on. Triple and quad rooms are available for families and small groups. ... more   less 
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Also Known As:
Elysee Hotel London, England

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