I stayed here for 1 night for my 2 day visit to London, the hotel was easy to find, in a great location right next to Hyde Park and the Lancaster gate tube stop, the staff were friendly, the room was nice and comfortable and the price was really good for staying in London. Only thing I wasn't keen on was the breakfast as the croissant I picked up was starting to mould so put me off eating anything else, however my boyfriend ate the fried breakfast and thoroughly enjoyed it and it wouldnt put me off staying here again.

Excellent service, the guy at the front desk Dilip was very friendly and helpful. He had lots of information about the city's attractions. When we ordered a taxi for departing he even went to see our luggage to make sure it will fit on the car!!. Great location, next to hyde park and one block from Big bus hop in hop off bus!!!. I recommend this hotel.

My mother and I spent a week here. In particular, we were very impressed with the staff, especially Dilip Kumar. He went out of his way to make sure we were taken care of! He had our room cleaned upon our early arrival, helped me with my mobile phone, gave great advice about where to visit in the city and made arrangements for transportation to the airport! He did all of this with a very caring manner and a smile. We truly appreciate his kindness & wonderful service!

The hotel is in a great location. The Mitre pub right across the street was a favorite place we visited a number of times.

Our room was small but we made it work,
Would not recommend our room & shower for large people.

Bring your own hair dryer. The one in the room is hard to operate