We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Elysee Hotel: Traveler Reviews

4.0 of 5
25-26 Craven Terrace | Hyde Park, London W2 3EL , England (Bayswater / Notting Hill / Lancaster Gate )
Hotel amenities
Elysee Hotel
Ranked #550 of 1,081 hotels in London
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Hotels.com Booking.com Expedia.com
and 8 more sites!
Traveler Reviews
Room Prices
Write a Review

313 reviews from our community

Traveler rating
    49
    122
    67
    40
    35
See reviews for
Families
64
 
Couples
83
 
Solo
18
 
Business
24
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Reykjavik, Iceland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great location but faulty air condition”
3 of 5 stars Reviewed October 13, 2012

The location of this hotel is great and many restaurants and other services in the neighborhood, but the window in the room was up to the ceiling, we could not open it and we could not adjust the air condition.

Room Tip: Ask for a room with a window, wich you can open.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask OlafReynis about Elysee Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Don't expect the Ritz”
3 of 5 stars Reviewed October 11, 2012

This is well placed, travellers hotel. The room I had was the smallest I have ever stayed in, but the hotel did carry that warning when I booked it and to be honest it had everything I needed. Generally the place can do with updating decor wise but it served my purposes well. Breakfast was good and staff were friendly.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by MFiVienna for London
Ask MFiVienna about Elysee Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida City, Florida
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Don't bother”
1 of 5 stars Reviewed September 26, 2012

For the review this hotel received I am highly disappointed. You can't please everyone but at least try and not with cheap smiles. The rooms are old and dingy at best and it's not just the one I am in. On check in day the doors to several other rooms were open and you could see in them. That was of course as you tripped over the garbage and linen bags strewn about the hallway. It was cleaning time apparently. The air conditioning made a terrible grinding sound and eventually stopped blowing strong and merely a small stream of air came out. Having a little knowledge of these systems I knew exactly what the problem was. I called the front desk and advised them of the issue. Of course he couldn't believe be but had to come up and check for himself only to tell me he doesn't know anything about air conditioners. Then he told me it was working fine because he could feel the small stream of cool air. I opened the unit up and showed him how it had not been cleaned in some time and the filters were clogged. I told him the relief lines were more than likely clogged because it was causing the back-flow and condensation, which is why the unit was frozen over. He told me it was working. When I became angry and irate at the issue and his challenging me, the customer who was sweating in a hot room with a "working" unit, he capitulated and said he could turn the central unit on, which he did. Then the other unit, the frozen one, made horrific noises all through the night. I would recommend this place to anyone, even on a budget. Dirty rooms, bad maintenance, and bad service! Funny, considering the term "the customer is always right" was coined right here in jolly old England not but a few blocks from this location. I guess they didn't get the memo.

Room Tip: Go to another hotel
See more room tips
  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask CharlieLikesToTravel about Elysee Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
margaret d, Front Office Manager at Elysee Hotel, responded to this review
November 12, 2012
We are very sorry that the guest was unhappy.
All The air-conditioning units are under bi annual maintenance contract and in response to the review have called the service engineer to recheck all the units to ensure satisfactory functioning. Unfortunately it will be too late for this particular guest as winter is now setting in. once again we apologize to the review guest. As one can understand, with the best of intentions, reception personnel are not qualified to carry out such maintenance late at night. An alternative room would have been offered to the guest if there was availability.
We appreciate constructively critical reviews which help us all at Elysee to improve quality.

Margaret Debinska
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Hotel 41
5 of 5 stars
Show Prices ABS:HotelCheckRates-d188961?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Hide London
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1886452?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
base2stay Kensington
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d189735?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Sofitel London St James
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d236350?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Park Plaza Westminster Bridge London
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1657415?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great bargain for the money.”
5 of 5 stars Reviewed September 24, 2012

The Elysee Hotel is located on Carver Terrace, Paddington, Bayswater. It is within walking distance of Hyde Park. The area is quiet but has all you need within a block or two i e pubs, cafes, grocery. The hotel has a pub attached and also serves breakfast for a fee. We didn't take advantage of this. The rooms are very small but not cramped. The bathroom was good with a nice shower and extra storage room. It had a flat screen TV with lot's of channels. There is an open wardrobe for hanging cloths, a bedside table with shelves an well as a deck and chair with shelves. If you aren't going to be in your room much it is ideal for the price. It was very clean and the beds were very comfortable. The staff was very attentive and helpful. We would recommend it and would stay there again.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dimples07 about Elysee Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“good location good mid-range hotel”
4 of 5 stars Reviewed September 17, 2012

A good mid-range hotel in an area of hotels. Clean and friendly. Breakfast was buffet basic, but sufficient and I got milk free scrambled eggs for the asking. The room we were given at first was very small, and we are very tall, so we inquired/complained and the manager changed our room to something bigger after the first night. A good location - a very short walk to the Tube, good restaurants or Hyde Park. Charging for WIFI seems a London hotel given, but again the management was open to reasonable negotiation. I would recommend this hotel to anyone who wants a basic clean and friendly hotel.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GneissGirl about Elysee Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Elysee Hotel
Enter dates 1 night 2 nights
 
London House Hotel
Great value on a similar hotel
London, England
4 of 5 stars 985 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
base2stay Kensington
base2stay Kensington 4.5 of 5 stars 1,806 reviews
Family-friendly
The Hide London
The Hide London 4.5 of 5 stars 446 reviews
Romantic
Ashburn Hotel
Ashburn Hotel 4.5 of 5 stars 496 reviews
Luxury
The Caesar
The Caesar 3.5 of 5 stars 879 reviews
Show Prices ABS:HotelCheckRates-d189735?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1886452?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192157?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192097?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these London hotels
The Oxford Hotel 3.5 of 5 stars 275 reviews London Guards Hotel 3.5 of 5 stars 624 reviews London House Hotel 4.0 of 5 stars 985 reviews Tudor Court Hotel 4.0 of 5 stars 324 reviews
Show Prices ABS:HotelCheckRates-d192107?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d193060?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d243430?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d605668?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to Elysee Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Elysee Hotel

Also Known As:
Elysee Hotel London, England
Address: 25-26 Craven Terrace | Hyde Park, London W2 3EL , England
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Hotel Style:
#288 Luxury Hotels in London
#370 Family Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Elysee Hotel is superbly located in Central London's Hyde Park area, an ideal base from which to explore the capital. Privately-owned and recently renovated to the highest standards, this 55 room hotel provides guests with excellent value for money. Rooms are modernly-designed with flat screen TV, air conditioning, WiFi, in-room safe, tea and coffee facilities, and€“ all the modern amenities today'€™s travelers rely on. Triple and quad rooms are available for families and small groups. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, HostelWorld, Agoda, Olotels, EasyToBook, Cheap Tickets, Venere, Priceline and Tingo so you can book your Elysee Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Elysee Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Elysee Hotel
Enter dates & see best prices* (from Hotels.com, Booking.com, Expedia.com, and 8 more)
Enter dates 1 night 2 nights
Show Prices