On our first night of arrival we were put into a room downstairs which quite frankly felt like the old London Dungeons! There was a mildew smell and no air ventilation. The shower was full of mould in the grouting and wouldn't dare shower without shoes on! Woke up the next morning with water dripping from a crack in the ceiling onto the bed!! Went to complain and was given an "upgrade". There were 4 beds in our room (originally asked for a twin room) and the shower and toilet room was son tiny that you just about managed to fit into it. The shower also had mould in the grouting and wouldn't dare shower without my shoes on. The walls in the rooms have damp in them and it just needs a serious update. Everything in the hotel does. I can say that the staff were friendly enough and it was very easy access to the tube station but unfortunately I wouldn't ever stay there again and recommend it to anyone as it was way below any "budget hotel" standard. Sorry!
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- Also Known As:
- Chelsea House Hotel London, England