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“The heart of luxury” 5 of 5 stars
Review of The Soho Hotel

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The Soho Hotel
5.0 of 5 Hotel   |   4 Richmond Mews, London W1D 3DH, England (Soho)   |  
Hotel amenities
Ranked #12 of 1,063 Hotels in London
Leeds, United Kingdom
1 review
5 helpful votes 5 helpful votes
“The heart of luxury”
5 of 5 stars Reviewed August 28, 2014

I surprised my daughter with a trip to London for her 21st. The staff were all friendly and helpful, and our room was amazing. We were out most of the time but arriving back from the theatre our beds had been turned back and bottled water left by our bed. It was spotless and the decor throughout fabulous.
If I had to be picky our room was on the second floor it had 2 enormous windows with no view! All that was there was a big grey wall! When the concierge came to collect our bags I asked what the weather was like, he said "oh your in they room".
Very classy hotel.

Room Tip: Ask for a room with a view!
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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905 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Berwick, Victoria, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 28, 2014

This hotel is definitely a cut above the rest! My husband & I stayed for 3 nights in the middle of August 2014. We where 3 & a half weeks into a 5 week trip around Europe & the U.K. We were tired by this stage to say the least but still had so much to do. We knew that we did not have much time to spend at the hotel but wanted something very comfortable for when we did come in to sleep.

The rooms decor was amazing. I definitely loved our room the most! So bright & funky plus warm & homely. The room had everything you could possibly need & more. No view from the window though, that was one thing I missed. We where looking out to a brick wall. But the fixtures & all fittings are A grade quality. Wonderful beds, we had the best sleeps in 3 & a half weeks. The rooms are beautifully done.

The staff where so helpful & nothing was too much for them. We arrived early on our day of arrival so we had inquired to leave our suitcases & bags at the hotel while we had arrangements for lunch but they went beyond & organised a room for us straight away.

As we weren't really spending much time in the hotel we booked the room but we were not sure if it included breakfast. The only morning we had time to eat at the hotel we went to the restaurant & ordered a coffee each, juice & eggs with toast. I have to say that the service wasn't that great. We waited for our breakfast then when it came my eggs where still quite raw. It was rectified & they refunded us for the eggs (which wasn't necessary, but appreciated) & it still cost us nearly 30 pounds we were shocked. I suppose you have to pay to stay in a hotel with such class & I understand that but I have stayed in many 5 star hotels around the world & I've never spent so much on a room & with no breakfast included.

All in all, the time that we were there was very pleasant & it served its purpose - we got the rest we needed to take on the next leg of our holiday.

We recommend this hotel to anyone that has lots of money to spend on a room and on everything else that you might need while you are there.

Thank you.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yorkshire
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

I have stayed at many 5* hotels in London but this is in a class of it’s own.
From the moment you enter you feel so very relaxed. The staff are extremely polite, professional & friendly & nothing is too much trouble. The hotel is simply Gorgeous, from the beautiful décor throughout to the amazing food. I would ‘Highly’ recommend anyone wanting a Fabulous stay in London to try this place. It’s only a 3 to 4 minutes walk from Ronnie Scott’s in the centre of Soho (also a ‘Must Visit’ place in London). The hotel is down a little cul de sac so it’s very quiet & peaceful.
I’ll definitely be trying this Boutique Hotel group again, they’ve got everything 100% right!!!! .......even down to the 'Temple Spa' calming mist to spray on your pillow.
Thank you to all the staff for a truly wonderful stay.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Top Contributor
67 reviews 67 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 26, 2014

I'm a regular visitor to London and quite loyal to a more traditional Hotel.(Not any more!)
My wife and I loved our first visit to this classy, cool member of Firmdales' distinctive Designer Hotel collection. From the reception to the buzzing style bar you are treated to another world and glimpses of celebrity fashionistas and musicians. Our "loft" style room with a sensational view of London was full of great accessories and loads of hanging space (presumably Mrs Kemps' influence?) Staff were friendly and attentive.
You are in the heart of Soho but the Hotel offers you a luxurious place to escape when you need it!

Room Tip: Top floor tops everything!
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnborough, UK
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 24, 2014

We loved this hotel, the only bit we didn't like was checking out to come home.

Certainly not a cheap nights accommodation, but wow, everything was amazing, we landed an upgrade to one of the superior rooms.

The size of the room was impressive, even with a large walk in wardrobe.

Quite frankly i was loathe to leave the room, the furnishings were plush, the bathroom with twin sinks, a huge tub and spacious shower was great.

The bed was massive and gave a good nights sleep.

The room itself was exceptionally clean, but i guess thats what you get at this price.

Everything you could ever need was in the room, they evened catered for the wet climate with an umbrella matching the colour of the room.

The mini bar was reasonably priced in comparison to some of the hotels we've stayed in but in no way cheap.

We didn't eat in the restaurant as it was a little too rich for us price wise, but seemed very popular and busy.

Room Tip: Rooms on the 4th floor spacious and vey quiet
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haverhill
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 24, 2014

Stayed at Covent Garden last year which was superb so tried the Soho this year. Was not disappointed especially with the Penthouse upgrade because our original room was a bit late!. Room 500 - very nice and spacious. Staff were excellent and nothing too much trouble. Bigger than Covent a Garden so not quite the same boutique atmosphere but still very very good

Stayed August 2014, traveled on business
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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 23, 2014 via mobile

We love everything about the place from the lovely big rooms, friendly staff, classy bar, amazing location, I can't fault the place.

Also fun for a bit of star spotting!

I know this place isn't cheap but I would say treat yourself it's worth every penny.

Look out for the miniature toys built into the tables in the bar, for those of us of a certain age it's great to bring back a few memories :)

Enjoy the soho

Stayed August 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Soho Hotel

Address: 4 Richmond Mews, London W1D 3DH, England
Location: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in London
#7 Romantic Hotel in London
#7 Family Hotel in London
#11 Luxury Hotel in London
#17 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Soho Hotel 5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Soho Hotel London
The Soho Hotel London, England

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