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“Best service ever...my new favorite hotel.” 5 of 5 stars
Review of The Soho Hotel

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The Soho Hotel
5.0 of 5 Hotel   |   4 Richmond Mews, London W1D 3DH, England (Soho)   |  
Hotel amenities
Ranked #7 of 1,065 Hotels in London
West Palm Beach, Florida
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Best service ever...my new favorite hotel.”
5 of 5 stars Reviewed January 27, 2013

So im writing this review from my room 509 in the Soho hotel...couldn't wait to share the greatest service experience I've ever had in my 40 plus years of traveling....I mention at the front desk that I'm looking to bring scones and jam home for my family...the great staff offers to have the chef bake fresh scones for me the moring of my departure and they also made a special trip to Fortnum & Mason to pick up my requested jam flavors...this was all by their suggestion...and did I mention the rooms are fabulous and my terrace has a lovely view of the Shard & Eye...and a 2 minute walk to Chinatown...farewell Savoy, The Soho is my new London home.....Thanks so much to the fine staff.

Room Tip: 5th floor rooms have balconies...
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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937 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
New York, NY
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 27, 2013

I'm a big fan of the Firmdale hotels. I've stayed at the Knightsbridge, Covent Garden, and now The Soho. All great places. The location of the Soho was perfect -- very close to Covent Garden and great shopping. My room was spotless and beautifully decorated. And the staff could not have been more accommodating.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 23, 2013

The Soho Hotel is located ideally for shopping sight seeing etc. This hotel offers beautiful large rooms! Bathroom with both a large tub and separate shower. The restaurant bar offers a wide variety of choices for meals or just great drinks. I love staying at the Sono and the staff always makes you feel welcom.

Room Tip: I would avoid the rooms by the elevator
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 18, 2013

Stayed up here as a couple with our friends and were so impressed with this hotel!

We were in London celebrating and on a heavy night and this was the perfect hotel to laze aryound in the following day! Only problem was that once we'd seen our room, it made me not want to leave it!

We stayed in a suite which was beautifully dceorated and very spacious considering the location in the city. Walking distance to everywhere. Considering the hustle and bustle of Soho, once in you're in your room it's a quite sanctuary. Our friends were staying in the penthouse suite which was so huge it was ridiculous and again, beautifully decorated.

Wouldnt hesitate to stay here everytime I come to London and would recommend to anyone.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2013 via mobile

Our family of 5 had a delightful time at the Soho. We loved the design features throughout the hotel and enjoyed the spacious and comfortable rooms. We found the staff to be friendly, helpful and engaging. We would happily return.

Stayed January 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lytham St Anne's, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2013

Don't you know it from the off, soooo posh it's insane, really good service all round. Wow made me feel like a rich man. Food was great but really just the way I was treated was the best! Loved it. If you are spending the money on a good hotel go for this one, it was phenomenal.

Stayed November 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 14, 2013 via mobile

It said the fith floor rooms were great on here if you can find one. I wasnt impressed sheets smelled room dirty bin full smoke ash bath scruffy not with food rooms or service could deffinately be better must try harder

  • Stayed January 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Soho Hotel

Address: 4 Richmond Mews, London W1D 3DH, England
Location: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in London
#5 Romantic Hotel in London
#6 Family Hotel in London
#7 Luxury Hotel in London
#24 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Soho Hotel 5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Soho Hotel London
The Soho Hotel London, England

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