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The Soho Hotel: Traveler Reviews

5.0 of 5
4 Richmond Mews, London W1D 3DH, England (Soho)
Hotel amenities
The Soho Hotel
Ranked #9 of 1,081 hotels in London
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644 reviews from our community

Traveler rating
    540
    78
    14
    7
    5
See reviews for
Families
73
 
Couples
328
 
Solo
46
 
Business
108
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“This must be the best hotel in london”
5 of 5 stars Reviewed November 10, 2012

Everything was perfect. Our room was amazing and unbelievably comfortable. The restaurant and bar were lively and trendy with excellent service. But the breakfast .......... amazing. Thank you so much for our best ever stay in London.

Room Tip: We paid a little extra for a superior room on our second visit and it was lovely!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madrid
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“All the best of a hotel stay”
5 of 5 stars Reviewed November 7, 2012

I have been going to the Firmdale Hotels since they opened and I am a big fan. But The Soho Hotel is definitely my favorite one in London ( as the Crosby Street in New York is my favorite NY hotel ) .

Everything about this hotel is what you expect and hope for in a luxury city hotel : clean , big rooms, incredible mattresses and bed linens, big bathrooms,great products, new thick towels and robes, great assortment in mini bar , impeccable service, 2 cosy living rooms for meetings or reading , big healthy breakfast choice , both buffet and a la carte, fun( but noisy ) bar and restaurant area, amazing location in the heart of Soho but in a quiet mews , beautiful and well taken care of interior design......what else can you want ?

The Soho Hotel makes you feel like someone, a person not a corporate, really cares.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
115 reviews 115 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“Loved it the first time, so we went back”
5 of 5 stars Reviewed November 6, 2012

Phenomenal location, walking distance to Chinatown, Covent Garden, Oxford Street and theatre, but what's really nice about this hip hotel is the service is above impeccable from the doorman, to check in, to room service - all lovely. The bathrooms are larger than some hotel rooms in NYC, I hated to come out, and I adore the heated towel racks. At the risk of sounding old, the rooms are comfortable design, more so than other boutique hotels that try too hard to be hip with useless lighting tricks and less than comfortable amenities.

Room Tip: Each floor is painted a cheerful bold hue. Our fourth floor room had lovely rooftop lighting.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
Top Contributor
51 reviews 51 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
“great hotel for couples not sure about taking the kids there”
5 of 5 stars Reviewed November 5, 2012

I stayed with my kids ( albeit they are 20 , 18 , 15 and 13) here for 3 nights , we had 3 rooms which in fact were all suites and all quite large. Furnishings excellent , not noisy in any way and the room service was quick and efficient. Me and my wife would have preferred to stay here alone as the bar and restaurant were really very popular and we never managed to get seats in the bar at any time during our stay. The hotel has a couple of rooms where you can sit and have a drink however these were often full with parties and a residents bar is really needed in my opinion. The concierge was great and the location central although this is bang in the middle of the gay area so if you are homophobic choose another hotel ! One really annoying thing and this is a general hate of mine is that the hotel charges for wifi which these days I think is like charging for electricity or water - its free in MacDonalds guys come on !!!

Room Tip: Book a standard room they are all large
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gent
Top Contributor
112 reviews 112 reviews
44 hotel reviews
Reviews in 49 cities Reviews in 49 cities
49 helpful votes 49 helpful votes
“Always great to be back at The Soho Hotel”
5 of 5 stars Reviewed November 3, 2012

I stayed several times at The Soho and still love to be back.
Even after trying most of the other Firmdale's hotels I prefer this one.

Lively and still with a home-feeling, contemporary and cosy. Great location, professional and friendly staff. Right balance between keeping the hotel safe and be welcomming.

I appreciate that all the obvious is as it should be (from shower to wifi), but also love the details: Hendrick's gin at the mini-bar (my favourite), gym in line with the hotel's atmosphere, ...

This time I stayed at room 207, recently refurbished (see pics)

No glitches? Some details: Refuel (bar-resto) becomes very busy and too noisy just after work, somehow they always forget my late check-out.
Remember that almost none of the rooms has a real view.

Finally: you do pay for the quality and deals become very rare.

Room Tip: 207 is nice (see pics)
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 23 more reviews by artica for London
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Additional Information about The Soho Hotel

Also Known As:
Soho Hotel London
Soho Hotel
The Soho Hotel London, England
Address: 4 Richmond Mews, London W1D 3DH, England
Region: United Kingdom > England > London > Soho
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotels in London
#9 Luxury Hotels in London
#18 Business Hotels in London
#25 Romantic Hotels in London
Price Range: $$$$
Hotel Class:5 star (5*)
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The Soho Hotel
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