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“All the best of a hotel stay” 5 of 5 stars
Review of The Soho Hotel

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The Soho Hotel
5.0 of 5 Hotel   |   4 Richmond Mews, London W1D 3DH, England (Soho)   |  
Hotel amenities
Ranked #12 of 1,063 Hotels in London
madrid
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“All the best of a hotel stay”
5 of 5 stars Reviewed November 7, 2012

I have been going to the Firmdale Hotels since they opened and I am a big fan. But The Soho Hotel is definitely my favorite one in London ( as the Crosby Street in New York is my favorite NY hotel ) .

Everything about this hotel is what you expect and hope for in a luxury city hotel : clean , big rooms, incredible mattresses and bed linens, big bathrooms,great products, new thick towels and robes, great assortment in mini bar , impeccable service, 2 cosy living rooms for meetings or reading , big healthy breakfast choice , both buffet and a la carte, fun( but noisy ) bar and restaurant area, amazing location in the heart of Soho but in a quiet mews , beautiful and well taken care of interior design......what else can you want ?

The Soho Hotel makes you feel like someone, a person not a corporate, really cares.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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905 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Atlanta, Georgia
Top Contributor
181 reviews 181 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 6, 2012

Phenomenal location, walking distance to Chinatown, Covent Garden, Oxford Street and theatre, but what's really nice about this hip hotel is the service is above impeccable from the doorman, to check in, to room service - all lovely. The bathrooms are larger than some hotel rooms in NYC, I hated to come out, and I adore the heated towel racks. At the risk of sounding old, the rooms are comfortable design, more so than other boutique hotels that try too hard to be hip with useless lighting tricks and less than comfortable amenities.

Room Tip: Each floor is painted a cheerful bold hue. Our fourth floor room had lovely rooftop lighting.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
Top Contributor
68 reviews 68 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 5, 2012

I stayed with my kids ( albeit they are 20 , 18 , 15 and 13) here for 3 nights , we had 3 rooms which in fact were all suites and all quite large. Furnishings excellent , not noisy in any way and the room service was quick and efficient. Me and my wife would have preferred to stay here alone as the bar and restaurant were really very popular and we never managed to get seats in the bar at any time during our stay. The hotel has a couple of rooms where you can sit and have a drink however these were often full with parties and a residents bar is really needed in my opinion. The concierge was great and the location central although this is bang in the middle of the gay area so if you are homophobic choose another hotel ! One really annoying thing and this is a general hate of mine is that the hotel charges for wifi which these days I think is like charging for electricity or water - its free in MacDonalds guys come on !!!

Room Tip: Book a standard room they are all large
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gent
Top Contributor
107 reviews 107 reviews
40 hotel reviews
Reviews in 48 cities Reviews in 48 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed November 3, 2012

I stayed several times at The Soho and still love to be back.
Even after trying most of the other Firmdale's hotels I prefer this one.

Lively and still with a home-feeling, contemporary and cosy. Great location, professional and friendly staff. Right balance between keeping the hotel safe and be welcomming.

I appreciate that all the obvious is as it should be (from shower to wifi), but also love the details: Hendrick's gin at the mini-bar (my favourite), gym in line with the hotel's atmosphere, ...

This time I stayed at room 207, recently refurbished (see pics)

No glitches? Some details: Refuel (bar-resto) becomes very busy and too noisy just after work, somehow they always forget my late check-out.
Remember that almost none of the rooms has a real view.

Finally: you do pay for the quality and deals become very rare.

Room Tip: 207 is nice (see pics)
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ascot,
Top Contributor
177 reviews 177 reviews
76 hotel reviews
Reviews in 67 cities Reviews in 67 cities
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed October 31, 2012

The Soho, like several of Firmdale's hotels has its own screening rooms in the basement and the smaller theatre with its cow-hide armchairs is just the right place to give guests a stunning night at the movies. We used it to screen Skyfall to an excited group of 35 or so and prior to the film we had used the adjoining Crimson Bar for suitably Bond-themed cocktails, food and an opportunity to mix and chat. Organisation before the event was efficient and professional. Attention and service on the night was exemplary. The result was a triumph - 35 very happy guests, well impressed and extremely happy. It also helps that above the screening rooms you have one of Soho's chicest hotels with enormous rooms, beds to sleep for a month in and a team that from reception to housekeeping could give so-called luxury hotels an hour long start and still beat them in a 100 metre dash! You really cannot fault any aspect of the attention Firmdale people give you whether you are there on your own, or like us with a group of 40 people in total.

And of course being in the middle of Soho, the hotel attracts all kinds of film and TV people - so it shouldn't have felt that spooky that next morning at breakfast one of the stars of Skyfall - Ralph Fiennes was sitting at the next table! Cool or what?

Just stop charging for wi-fi!

Room Tip: All of the rooms are large and comfortable, but higher floors give better views over the roofs of So...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Top Contributor
120 reviews 120 reviews
62 hotel reviews
Reviews in 67 cities Reviews in 67 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 24, 2012

what an amazing hotel, this has to be THE place to stay in London. Comfortable, stylish and so very quiet for being right in the middle of Soho. What makes this hotel is the staff, friendly, smiley, nothing too much trouble. There is a really relaxed vibe, so unlike other stuffy hotels in this price range. this will now be my hotel of choice for London trips.

Room Tip: Some of the 5th floor rooms have terraces.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 23, 2012

We booked a Junior Suite and were not disappointed. I have stayed at The Covent Garden Hotel in the past and kind of knew what to suspect but was still pleasantly suprised. I mentioned that it was my 50th birthday and they offered a bottle of Champagne in the lounge along with some pre dinner nibbles.
The room was large and extremly well apointed. We needed some extra space as I knew that friends would be dropping in and the added space was just what the doctor ordered. The only drawback was that the only view from the expansive windows was the building next door.
Breakfast was slighlty weired in that we had booked a weekend package that included the English Breakfast. The waiter on the first day said that if we wanted anything of the buffet table like cereal or pastries then that would be extra? The difference was only 2 pounds maybe it was lost in translation!
The location is perfect right in the heart of Soho. Lots of goings on and some great restos close by. I normally stay in Mayfair at The Connaught but in terms of style and value for money I would have to vote for Soho. Thanks for a great stay

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Soho Hotel

Address: 4 Richmond Mews, London W1D 3DH, England
Location: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in London
#7 Romantic Hotel in London
#7 Family Hotel in London
#11 Luxury Hotel in London
#17 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Soho Hotel 5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Soho Hotel London
The Soho Hotel London, England

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