All I can say is NEVER stay in this hotel! I have never been so disgusted in all my life.
We booked this hotel room through Venere.com and it cost us £43 for a double room for one night. On the website the room looked nice and clean and airy along with the breakfast room! But don’t believe what you see – the place is small, dingy and dirty!
When I checked in I was firstly annoyed that I had to pay for the room before I was allowed to have the key! And as I didn’t have any cash on me I had to pay by debit card but what they didn’t tell you on the hotel site was that there is a £3 charge when paying by card so really the room cost me £46 and I asked if I could pay in the morning when I checked out but I wasn’t allowed my key before I had paid! I don’t see how paying in the morning when you check out wasn’t ok – like every other hotel in the UK I have stayed in!
But then I realised why they probably do that, so you can’t walk out once you see the state of the rooms, as I would have done if I hadn’t already paid, but once you have paid they wont give you a refund as you need to give a 24 hour cancellation notice, otherwise you are charged for one nights stay!
Once I had my key I walked in my room and the stench which was in it was disgusting, all I could smell was sewage! There was no way that I could stay in there so went down to reception to ask for another room, which was sorted out without a problem but the new room was not much better but at least it smelt fresher.
The room itself was basic of basic! It was literally the size of 2 double beds put together with a small rail in the corner (there version of a wardrobe) to hang up clothes, but I couldn’t even hang them up properly without them getting creased again as it wasn’t long enough. There was a small desk with a TV on it (of which all the TV channels were tuned in wrong and no remote control) so there was nowhere to put any of my toiletries so I had to live out of my suitcase, which left no room what so ever with that on the floor as well.
Above the bed there were 3 spot lights – only 1 of which worked! There was a hole in the ceiling, cracks in the walls, black marks on the paint, the sheets smelt of cigarette smoke – it was just filthy!
And the bathroom wasn’t much better either. The hook to hang your towel on had broken so there was nowhere to hang it. The toilet paper holder had broken, and the shower door had fallen off so we had to wedge it in place to stop water leaking when taking a shower!
Then there was breakfast! – Of which I ate nothing as I was absolutely disgusted with it. It was in a small shabby looking room at the front of the hotel with had 3 small tables in it. We sat down and there was no menu or anything so we had no idea what breakfast consisted of! Firstly we received a bowl of corn flakes, and then after that was toast – which when you looked closely you could see tiny bits of mould growing on the crusts, I was in the middle of eating a slice when my boyfriend noticed the mould on his and spat my mouthful back out!
So I seriously advise NOBODY to stay in this dump and I will never stay in a budget hotel in London again! I really would rather pay an extra £20 for somewhere half decent, as even though it was only cheap you still expect it to be clean and not given mouldy food………..or maybe that’s just me being a little bit of a snob!
- Also Known As:
- Rama Hotel London
- Hotel Rama London, England