The staff and the manager himself are rude and uninterested in their customers. You would think that they would maybe even smile for once, but no. They are miserable as sin and when you ask them anything they either shrug their shoulders or speak to you while doing something else at the same time, usually reading a newspaper. Completely uninterested in what you have to ask them. The manager is the worst. When you go to a hotel you expect them to be pleasant and well mannered. But not once did he say,"I hope you enjoy your night", "thank you for coming", "how is your room". Nothing. He's only interested in getting your money, and getting you in and out your room. And the rooms were stupidly small. I could hardly brush my teeth in the sink and the mirror above it had a glass ledge just above it, I found I had to get on my knees to get my head inbetween them to get to the sink! The bed was a small double which only just fit into the room. My advice is find somewhere else. Anywhere else!
- Also Known As:
- Pembury Hotel London
- Pembury Hotel London, England
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