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“Not as good as it could be. Charges allot delivers little.” 2 of 5 stars
Review of Fox Apartments

Fox Apartments
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Fox Apartments
3.5 of 5 Condominium   |   Warehouse K | Western Gateway, Excel Centre, London E16 1DR, England (Docklands / Canary Wharf / Isle of Dogs)   |  
Hotel amenities
Ranked #118 of 662 Specialty Lodging in London
Norway
1 review
4 helpful votes 4 helpful votes
“Not as good as it could be. Charges allot delivers little.”
2 of 5 stars Reviewed August 8, 2007

We booked the hotel from the EXCEL website.
Payment and booking was smooth.

When we arrived we were greeted most pleasantly by one of the newly hired staff. We got information about the apartment and they gave us a complementary card with discounts to the nearby restaurants/ bar.

Standard:
Being a European I do not understand why they use carpets and not hardwood floor on standard rooms.

The standard appeared to be good at first glance until I opened the door to the balcony while holding only the door handle. The handle was lose and therefore it was difficult to close the door from the inside.
The door handle to the closet was lose but i tighten it with my leather man tool.
The one bathroom have had a water leak so the wooden floor was bulky and missing some wooden bits. (No logic in having wood on a bathroom)
Aperently they were aware of all these problems! (Why not fix it)

However these issues was no major problems for us to live with but for the price paying i expected this to be fiexed or given a discount on price. This might be a one time thing but i think this is a bit sloppy and many small problems is sadly making it wrinkly my nose.

The managment.
I am sorry, but i am most disepointed.
We could atleast have gotten a smile from you spending 1200 UK£ on staying with you. I also missed a greeting or a question just asking how we enjoyed our self. But when the staff and the leaders are more interested in looking at their PC screen than to look me in the eyes when they speak to me i sadly feel they do not apriciate our staying there. Not even a "thank you for staying here"

FOX BAR.
Great atmosephere.. But amature bartenders.
Some of the staff was frustrated / angry because they did not know the cash register. The pouring of the drinks was all over the table and 1/2 of it was in the glass. When picking up the drink your fingers and hands were stuck to the glass by all the spilling of the glass.

John.C Kristiansen
Real-estate broker.
Norway

  • Liked — My company and the space of the apartment.
  • Stayed July 2007, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Traveler rating
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    5
    2
    4
    0
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9
1
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
US
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 7, 2007

My husband and I came across Fox Apartments online while we were looking for holiday accommodation for our visit to London. Normally we stay in brand name hotels that we are used to, but the idea of staying in a glamorous converted warehouse that we could never afford to live in was simply too tempting!

Happily, the apartment was exactly as it looked on the company's website - just beautifully converted old warehouses, fitted out with very modern fixtures and fittings, and very tastefully furnished. The apartment was incredibly spacious - the one we were in could easily and comfortably have accommodated two couples. Important for me (I may be the pickiest person on the planet), the place was immaculately clean - and a lot of thought had clearly gone into ensuring that everything we could possibly need was supplied.

You should be aware however that the apartments are not in central London - you couldn't expect this kind of space in the middle of London! But don't be daunted by getting around London - it's very easy to get around either by cab or by train (and the underground is within a few minutes walk of the apartments).

So, if you want to be seconds from central London, then this isn;t the place for you. If you're looking for more space, more value for money and a real place to chill out after a hard day's sightseeing (don't forget the Imperial War Museum!) or a night on the town, then this is a great option to consider. Our trip to London was awesome, in large part due to our relaxing and stunning "home".

  • Liked — Spacious, clean and beautifully decorated accommodation. London!
  • Disliked — Leaving it and returning to my own miserable condo!
  • Stayed December 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fox Apartments

Address: Warehouse K | Western Gateway, Excel Centre, London E16 1DR, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #118 of 662 Specialty Lodging in London
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Fox Apartments 3.5*
Number of rooms: 5
Official Description (provided by the hotel):
Fox Apartments are located in the Royal Docks of London next to the ExCeL International Conference & Exhibition Centre. Whether you are looking for a place to stay whilst working in the Canary Wharf area or looking for a holiday apartment next to one of the official venues for the 2012 Olympic Games, our apartments offer a value for money alternative to the nearby hotels.The original building is 170 years old and our beautifully furnished apartments have been converted with elegance and comfort in mind. Each apartment has over 100 square metres of space set over 2 floors. Naturally, all of the items you usually have at home from a kettle to a washing machine are provided and we have a great FREE WIFI service also.Being 15 minutes from both the O2 and London City Airport means that you can arrive late in the afternoon and still make it to your concert on time.Try us and see why we are quite simply the best apartments in London's Docklands ... more   less 
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Also Known As:
Fox Apartments London, England

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