Not to be confused with the older Premier Inn Waterloo across the road.
I stayed the first night of opening and was greeted by friendly helpful young staff falling over each other to assist you. Some were better trained than others in registering guests when the touch screen did not accept the guest.
The room was spotless and the bathroom fittings of a high standard with the usual basic supplies of soap and shower gel. A variety of pillows were available.
The basement resturant was fine apart from some dinner guests being served frozen prawn cocktails and the waiters not being sure of the table numbers when delivering drinks.- well it was first night.
Breakfast was up to the usual Premier standard and the staff again helpful and cheerful.
There is no telephone number for reception so you have to phone the Central Reservation (open only 7am to 10pm) premium number and ask to be put through - even they do not seem to know the difference between the two hotels and my callers did not get through even though I was in the bedroom at the time. Thank goodness for mobile phones on this occasion.
I would be happy to return.
- Also Known As:
- Premier Inn London Waterloo England
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