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“Casino” 2 of 5 stars
Review of Grosvenor St Giles Casino

Grosvenor St Giles Casino
262 Tottenham Court Road, London W1T 7RG, England (Formerly Tottenham Court Road Casino) (Bloomsbury)
+44 20 7299 7600
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Ranked #1,162 of 2,331 things to do in London
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Attraction details
Owner description: Grosvenor Casino St Giles, London offers something for everyone in our modern, stylish casino in the heart of the West End. Day or night, enjoy the perfect venue where you can meet for lunch or enjoy evening cocktails and bistro-style dining in our late night bar area. Our gaming experience will appeal to all level of player, with numerous Blackjack & Roulette tables, plus an array of Slot machines. Find us on the corner of Tottenham Court Road and Great Russell Street. Just two minutes walk from Tottenham Court Road Underground station.
Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 2, 2014

Poor return on investment compared to Canadian casinos that I have visited.Probably won't go back as too few wins.

Visited June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrosvenorM, General Manager at Grosvenor St Giles Casino, responded to this review, July 4, 2014
Dear TravellingDrMom,

I am sorry to hear you had a poor experience at Grosvenor St Giles casino. We strive to deliver the best customer experience possible and I am disappointed that you would probably not return due to too few wins. Casinos in the UK are very heavily regulated and as such may deliver an experience different to that of casinos in other countries around the world. If there are any specific issues where you feel we have failed please do not hesitate to contact me.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7 reviews from our community

Visitor rating
Date | Rating
  • English first
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English first
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Great atmosphere”
4 of 5 stars Reviewed May 5, 2014

Visited on a networking event. Nice atmosphere and staff were friendly, however the female security guard was always in the toilet watching what everyone was doing, whilst doing my hair (as you do) I asked her if something was wrong. She replied no and said that's what she has to do...constantly be in and our of the toilet! Found it abit odd!! Other than that it was a pleasant experience'

Visited April 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
217 reviews 217 reviews
36 attraction reviews
Reviews in 88 cities Reviews in 88 cities
287 helpful votes 287 helpful votes
“Great renovation,”
4 of 5 stars Reviewed February 6, 2014

Much better set-up with easy access to the different sections....it's now a much more inviting casino to spend the evening...the bar is well set out and away from the slot machines so you can sit in comfort and enjoy a drink or a snack......the gaming tables are well presented and the place appears much brighter and welcoming...staff very attentive and helpful.......much better lay out you don't feel so closed in....well worth a visit if your in London....very close to the tube station and the theatre......

Visited January 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Top Contributor
530 reviews 530 reviews
103 attraction reviews
Reviews in 131 cities Reviews in 131 cities
667 helpful votes 667 helpful votes
“Great Slots!”
5 of 5 stars Reviewed February 6, 2014

One of the Gala Casino Group and a handy location near to Tottenham Court Road Tube Station. First review this forum following a recent visit and a complete renovation since our last visit in 2012.
Always enjoyed our nights out here and the renovation has made the place even better as the windows overlooking the street have had the 'blackout' panels removed so the gaming floor area is a lot lighter.
Slot machines are very good with comfy seats and there are plenty of table games too...friendly staff, good bar and excellent snack menu along with a relaxed atmosphere creates an enjoyable night out

Visited February 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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