On booking via booking.com we by mistake booked a wrong hotel. On calling the hotel in 5 mins after the booking made they told us that they couldnot refund us as per I booked on non refundable policy. My university was in central London but still I managed to get to Ruskin Hotel and travel daily to my Uni. The area is so noisy and packed. Rude staff and not at all welcoming. Check out was even worst. Breakfast was good but they watch you as if you will eat more. Reception lady was eating while attending us and was very rude.when checkout I had the same staff and we were just 10 mins late and she was behaving as if they will not be able to clean our rooms in future. Hotel is new built and good rooms but far off from station and central london. pity on staff sorry they need to learn more.
- Official Description (provided by the hotel):
- Set in East Ham London, Ruskin Hotel has a 24-hour front desk, free Wi-Fi and free parking. It also has a bar, a restaurant, and a TV lounge for guests to enjoy. Each bedroom has an en suite shower room, city views, a desk and a minibar. Guests also get tea/coffee making facilities and air conditioning. Wired internet connection is available in every room and it is free of charge. Room Service is available everyday between 11:30am to 22:30. East Ham underground station is a 6-minute walk from the hotel, and it takes less than 45 minutes to get into central London which boasts Oxford Street, Hyde Park, the London Eye, Tower of London and St Paul’s Cathedral to name a few. Stratford Shopping is 2.5 miles from the property. ... more less
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- Also Known As:
- Ruskin Hotel London, England