I spent 2 nights there for an event happening at the hotel. People at the desk were very friendly and cosmopolite. However, to get to the reception, you had to climb a long stair as there was an escalator out of service for the entire stay and no one seems to repair it... . I had a very good executive room, pretty large and quiet, with a complete equipment, including a complete iron machine, which is very useful on a business trip. Laundry service was excellent. Buffet breakfast was ok but you had to queue a pretty long time, which is very embarrassing when you are on a business trip. Overall, good service but "old" atmosphere, low ceilings and never ending corridors to get to your room. I rated "average" as I prefer more design hotel but I must admit that the executive room was very comfortable and large and service were very friendly.
- Also Known As:
- Marble Arch Hotel London, England