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“A nice Place to stay in London” 5 of 5 stars
Review of South Place Hotel

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South Place Hotel
5.0 of 5 Hotel   |   3 South Place, London EC2M 2AF, England   |  
Hotel amenities
Ranked #16 of 1,065 Hotels in London
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“A nice Place to stay in London”
5 of 5 stars Reviewed May 15, 2014

The hotel is in a convenient very near the Liverpool Station. The staff were very helpful and the interior design clean and modern. Aside from the coffee machine in the room, we were also pleasantly surprised to find a toaster in the cabinet.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, June 17, 2014
Dear WBC2010

Thank you for your recent stay with us and for taking the time to write a review.

I am pleased to read that you enjoyed your stay with us. We pride ourselves on fulfilling each guest’s needs and ensuring a relaxing and enjoyable stay.

I do hope we can welcome you back to our hotel if you return to London.

Warm regards

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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407 reviews from our community

Traveler rating
    335
    59
    9
    4
    0
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37
196
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Rayleigh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2014

I book this hotel for work for both clients and our own companies travellers. Love it so much that I also stay there often when possible for a weekend in London. Modem well designed hotel. Staff are always really helpful in the hotel and restaurants / bars. Rooms are out of this world - best hotel bed I've ever stayed in. Brilliant bathrooms with massive baths, tropical showers and luxury toiletries. Mini bar is fun and offers different and exciting things rather than the bog standard usual options. In the city so quiet at weekends but still my favourite and can hop on the central line at Liverpool Street station to get to the West End.

Top tip: use the residents room - massive pool table and they deliver cocktails from the bar to you!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, June 17, 2014
Dear Charlotte_G_W

Thank you for taking the time to write such a fantastic review of South Place Hotel.

It is brilliant to read that you enjoyed our hotel and have recommended us to your clients and work colleagues.

We hope to welcome you back to the hotel again soon and thank you again for your kind recommendations.

Warm regards

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 6, 2014

Stayed last week, on a Friday night. well design bedroom and comfortable bed. Air conditioned room.
Lively bar, booked restaurant in casual dining downstairs for 8.30 very few customers and once ordered and food delivered, felt the staff were trying to get us out as quickly as possible. Hardly had knife and fork on plate when plate whipped away and next course delivered. Candles taken off other tables as finishing main course ready for breakfast settings. My husband had steak I had lamb both felt under seasoned and somewhat bland.

Loved the club rooms and played pool and enjoyed choosing vinyls to play and dance to. Getting a drink another matter, know one wanted to serve us upstairs but finally got a couple of glasses of red wine.

Next day bar and lounge busy at lunch time and had sliders which were lovely and would recommend. Staff in bar very attentive.

Due to the area being a business focused area, daytime bar and restaurant busy but evenings another matter.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, May 12, 2014
Dear Jill S,

Thank you so much for taking the time to leave your feedback. I was delighted to read that you enjoyed your stay at South Place Hotel, although I am sorry that you were disappointed when dining in 3 South Place and when you tried to ordered drink in Le Chiffre. We aim to provide the highest level of service to each and every guest, and clearly we failed on this occasion. I have spoken to the teams at 3 South Place to ensure that this does not occur again.

I do hope that we will be able to welcome you back to the hotel again soon, and I would be grateful if you would book directly with my office, whether that is for an overnight stay or dinner at one of our restaurants, as I would like to personally oversee the arrangements. You can email me on brucer@southplacehotel.com

Warm regards,
Bruce
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Dortmund, Germany
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 26, 2014

My family has traveled a great deal throughout Europe and the US and I feel comfortable saying the South Place Hotel is in the top 1% of all the hotels we've stayed in. The staff were very professional and helpful and our room was exceptional. It was very spacious and our 2-year old son had room to break out his toys without preventing us from moving around the room. My wife loved the bath soaps provided, which is rare.

The restaurant just off the lobby was a bit too noisy for us to eat in as a family. I got the impression they catered more to young professionals than families, but no problem because London is covered in great places to eat.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, May 7, 2014
Dear Vince B,

Thank you so much for taking the time to leave your feedback. It’s great to read the kind words of such a well-travelled guest, and I was delighted that you and your family enjoyed your stay so much.

I hope we can welcome you to the hotel again soon, when perhaps you can try Angler restaurant on the 7th Floor, which is a little quieter and may be more to your liking.

Warm regards,
Bruce
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athens
Top Contributor
135 reviews 135 reviews
12 hotel reviews
Reviews in 70 cities Reviews in 70 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed April 25, 2014

If you are using the airport will find it very useful for your stay as it is close to the station serving the train to go to the airport and is also close to the center of London to go to your work or sightseeing

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, May 7, 2014
Dear billakos2004,

Thank you so much for your review, we really appreciate you taking the time to leave your feedback.

I hope we will see you at the hotel again soon.

Warm regards,
Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 24, 2014

We stayed here just one night over Easter for my partners birthday. Staff very friendly and helpful. We even got upgraded which was a lovely surprise, the room was very nice.
Ate in the bar and grill restaurant which was very nice, little over priced with a 12.5% service charge on top.
Would stay again.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, May 7, 2014
Dearkerry326,

Thank you so much for taking the time to leave your review, we really appreciate you taking the time to leave your feedback. I was really pleased that you chose South Place Hotel to celebrate your partner’s birthday, and that you enjoyed your stay so much.

I hope we will be able to welcome you to the hotel again soon.

Warm regards,
Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 23, 2014 via mobile

The location is great in the heart of the city and 5 minutes walk from the river next to Liverpool St Station. It's in the perfect location for the shard, tower bridge and The Tower of London. The room was excellent with great touches like a built in bar with fresh lime. The double bath was also very welcome after a day in the city. A big screen tv ipod dock and free wifi also help make the room very comfortable. As for the staff nothing was too much trouble and all were very helpful. Coupled with the little touches like the first floor bar on the terrace and games/common lounge all in all this hotel ticks all the boxes and more.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, May 7, 2014
Dear gazzauk83,

Thank you very much for your kind review. I was delighted that you enjoyed your stay at the hotel so much, and our team were so happy to read your lovely words.

I hope we will see you at the hotel again soon.

Warm regards,
Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about South Place Hotel

Address: 3 South Place, London EC2M 2AF, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in London
#15 Romantic Hotel in London
#16 Luxury Hotel in London
#81 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — South Place Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
South Place is an 80-bedroom, luxury hotel in the City of London, just minutes away from Moorgate and Liverpool Street stations. The first hotel from restaurateurs D&D London, South Place Hotel features Conran-designed interiors, 2 restaurants (one of which, the Angler, was recently awarded a Michellin star), 3 bars and 5 private dining and meeting rooms. The hotel is alive with the buzz of local London neighbourhoods, including Silicon Roundabout at Old Street; the creative communities of Spitalfields, Shoreditch and Hoxton, as well as the chic and sharp energy of the Square Mile. The staff are young and vibrant, passionate about ensuring guests have a warm welcome and a wonderful stay. ... more   less 
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Also Known As:
South Place Hotel London, England

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