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“Perfect Business Hotel” 5 of 5 stars
Review of South Place Hotel

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South Place Hotel
5.0 of 5 Hotel   |   3 South Place, London EC2M 2AF, England   |  
Hotel amenities
Ranked #16 of 1,066 Hotels in London
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Perfect Business Hotel”
5 of 5 stars Reviewed July 15, 2013

Stayed for 4 days in June 2013. The hotel is quite new and is very well located. 5 mins walking distance from Liverpool Street station. The concerige staff is extremely courteous and very knowledgable. Since it is a boutique hotel, the rooms have a neo-modern and edgy decor albeit, very tastfully done. The seafood restaurant on the rooftop is well known for fine-dining. The cafe on the ground level serves excellent breakfast at very reasonable price. I was surprised when my table attendant on Day 2 remebered my favorite coffee. These little things make a huge difference, especially when you are staying 4-5 days at a strech. New rooms, good decor and excellent service.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, August 14, 2013
Dear Guitarguru70,

Thank you very much for taking the time to leave a review. It is extremely gratifying to read such positive comments - we really take pride in the service we offer to each one of our guests. We hope to welcome you back to the hotel in the near future.

Best regards,
Bruce
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408 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Zug, Switzerland
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 3, 2013

The staff were outstanding at the South Place Hotel. The room was a nice size for London and so was the bathroom. Spotlessly clean. The bar downstairs is AMAZING (but very pricey!). A sambuca shot was £10. However, I cannot speak highly enough of the staff. Friendly, helpful and just FANTASTIC! One 'small' negative for me was the location. Having lived in London for 3 years, Marylebone is my local hangout. I didn't quite like the area. It's the financial district so very quiet at night. Having said that, it's on the central line so it's nice and easy to get into Regent/Oxford Streets. Even though the location was not to my liking, I would definitely stay there again if the price is right. THANKS SOUTH PLACE for an enjoyable stay at your hotel!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, August 14, 2013
Dear m_murphy,

Thank you so much for taking the time to leave a review. I am thrilled that you enjoyed your stay here so much, and our staff really appreciate your kind comments. Although the immediate area next to the hotel can be a little quiet at times, we are very close to really lively areas such as Shoreditch and Spitalfields. Since your stay we have created a local area guide to help our guests explore the local neighbourhoods. I hope that we see you at the hotel again soon and you can take advantage of the guide.

Best regards,
Bruce
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Sydney, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 2, 2013

We've stayed in lots of places over the years but this is now one of my worldwide favourites. From the start the staff are wonderful. The rooms are good sized and fun with lots of technology. There are plenty of super fluffy towels. The rooftop bar is great on a summer evening with a wide range of top shelf drinks. Angler restaurant provides top notch food, focussing on seafood, at not unreasonable prices.

My only criticism is that the pillows are a bit flat and no other option was available. Also no top sheet is provided (a common criticism of mine these days) but will be on request.

Also if you need to get to sleep early don't get a courtyard room. They face onto the courtyard bar which does not close down until 10.15pm. Being a courtyard it gets REALLY noisy. Think trying to sleep in a bar on a busy Friday night. However, they do reassure you on check in that it will close around 10.00pm and they were true to their word on both nights that we were there.

Room Tip: Need to get to sleep early- don't let them give you a courtyard room.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, July 3, 2013
Dear Punkyoz,

Our sincerest thanks for taking the time to pass on your comments. We were thrilled to hear that you enjoyed South Place. We do in-fact have a selection of pillows available but have obviously not been too good in communicating this - we will address this immediately. We hope that we get to welcome you back on your next visit to London.

Best regards,

Bruce
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Basel, Switzerland
Top Contributor
165 reviews 165 reviews
66 hotel reviews
Reviews in 49 cities Reviews in 49 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed July 1, 2013

We booked South Place in preparation for a surprise birthday dinner for my father. From the moment I booked with the hotel until our departure, staff were incredibly attentive and really went above and beyond to ensure a memorable experience.

The hotel itself is beautiful. It has a wonderful modern feel alongside a quirky personality gained through some fantastic touches, décor and luxury goods which give it the wow factor. The room and bathroom were spacious, and the layout seemed to have been very well thought out all round,

Room service ordered was good - my only complaint would be the poached eggs were a little underdone but that is being incredibly harsh.

I have a new favourite hotel in London and I'm looking forward to returning in the near future.

Room Tip: Ask for a room on a higher floor to get a good view of the city.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, July 3, 2013
Dear Luke W,

Many thanks for taking the time to pass on your thoughts. We were thrilled to hear that you enjoyed your stay and have passed back your feedback regarding your poached eggs to the chef. We very much hope to welcome you back to South Place in the very near future - eggs will be on me!

Best regards and thanks,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2013 via mobile

We have just arrived home after spending the night at south place hotel. I cannot stress enough how fantastic our experience was. On arrival we were advised that we had the best room in the hotel- we most certainly did!- the bath was unbelievable!........ I have never stayed in a more amazing room. Beds were so comfy, service second to none and food lovely. We had a few drinks in the bar late last night, it was a real chilled laidback environment.... Perfect! Thank you to all the staff at south place! We hope to see you again soon x

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, July 3, 2013
Dear Dolz_22,

Thanks you very much for taking the time to pass on your comments. We are delighted that you enjoyed your stay. From a personal prospective "that bath" is one of my favourite details within the hotel. We very much hope to welcome you back in the very near future.

Best regards,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weybridge, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 23, 2013

We stayed at this hotel for one night after a company function! WOW it was just great. From the moment we checked in, only had 5 star treatment. We loved the large rooms with so many modern quirky bits, remote controlled blinds,fun lighting options, huge Flat screen TV. The bathroom is also very large, the bath was HUGE and the soaps and bath goodies were so nice, good quality and smelt FAB. The roof top bar and down stairs bar's are both open late and offer nice variety of drinks! Thoroughly enjoyed the breakfast the next morning and the best part was that check out was only at 12:00 so no rushing! Would highly recommend a stay at this hotel, a real treat, in a great location! The service and people working at this hotel were so friendly and went out of their way to make us feel welcome and happy! Oooh could keep writing about this place, the Bed was amazing, we slept so so well!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, June 24, 2013
Dear Jessicade,

Many thanks for taking the time to leave a review. The team were thrilled to learn how much you enjoyed your stay at South Place. Particularly pleased that you mentioned the beds - we love them but they are dangerously comfortable! We hope to get the opportunity to welcome you back in the very near future.

Best regards,

Bruce
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warwixkshire
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 23, 2013

For our 10th wedding anniversary we planned a weekend in London to have some quality time combined with some overdue shopping for essentials me missed since moving out of the UK.
We specifically wanted to avoid a hotel in the typical tourist areas, and South Place looked perfect in that its so easily accessible via Victoria and yet promised a more 'hip' weekend making use of the hotel and an opportunity to easily explore Spitalfields.
To cover the basics;
rooms - super trendy, weel equipped, super comfy bed and pillow menu's, ipod doc.
bathrooms - ours had a double shower - yes for 2 with 2 rain showers and gorgeous full size toiletries
breakfast - we went a la carte, loved it! But the highlights were

Friday night, is busy and varied in the hotel. a live acoustic set in the library (yes it really is that cool) , DJ's downstairs, a great garden bar ( a few music industry bods around). we did a little of each after an amazing wine tasting and BBQ on the terrace with Benoit. what amazing value and a fabulous experience. Promising ourselves next time we would try the Angler restaurant adjacent to the terrace. Absolutely the best Friday night we've had in years and we didn't have to leave the hotel.

On Saturday we shopped at an empty M&S next door, before heading to busy Marble arch and then wishing we'd stayed East and missed the crowds. Saturday eve we walked to La Chappelle and back for a quiet drink in the bar, a much quieter experience so glad we planned our weekend the way we did. although next time we will try the Grill downstairs which looks amazing value!

Overall however, the bit that makes South Place stand out for us is the quality of the team in house. We left desperate to return having had the kind of interactions with staff we've only ever previously experience in places like the Anantara's or Four Seasons. The service was impeccable but so personalised and so genuine it really sets this place apart.

We are passing through London again in October. I didn't hesitate for a second to book to go back.
My big bit of advice would be to check ahead to see what's on att he hotel and plan your stay to make the most of it. We wouldn't have missed the wine tasting for the world but only found out about on an email 48 hours before.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, June 24, 2013
Dear Karenlynch,

Our sincerest thanks for taking the time to leave a review following your recent visit to South Place. It is very satisfying to read that you appreciated the extra lengths we go to in terms of our cultural and arts programming. We strive to offer a window into east end culture and are delighted that you enjoyed yourself so much. The team are always thrilled when a guest takes the time to recognise their efforts, so thank you once again.

We do look forward to welcoming you back to SPH.

Warm regards,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about South Place Hotel

Address: 3 South Place, London EC2M 2AF, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in London
#15 Romantic Hotel in London
#16 Luxury Hotel in London
#84 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — South Place Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
South Place is an 80-bedroom, luxury hotel in the City of London, just minutes away from Moorgate and Liverpool Street stations. The first hotel from restaurateurs D&D London, South Place Hotel features Conran-designed interiors, 2 restaurants (one of which, the Angler, was recently awarded a Michellin star), 3 bars and 5 private dining and meeting rooms. The hotel is alive with the buzz of local London neighbourhoods, including Silicon Roundabout at Old Street; the creative communities of Spitalfields, Shoreditch and Hoxton, as well as the chic and sharp energy of the Square Mile. The staff are young and vibrant, passionate about ensuring guests have a warm welcome and a wonderful stay. ... more   less 
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Also Known As:
South Place Hotel London, England

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