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“Other reviewers are right: this place is great” 5 of 5 stars
Review of South Place Hotel

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South Place Hotel
5.0 of 5 Hotel   |   3 South Place, London EC2M 2AF, England (City of London)   |  
Hotel amenities
Ranked #17 of 1,049 Hotels in London
Sydney, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“Other reviewers are right: this place is great”
5 of 5 stars Reviewed July 2, 2013

We've stayed in lots of places over the years but this is now one of my worldwide favourites. From the start the staff are wonderful. The rooms are good sized and fun with lots of technology. There are plenty of super fluffy towels. The rooftop bar is great on a summer evening with a wide range of top shelf drinks. Angler restaurant provides top notch food, focussing on seafood, at not unreasonable prices.

My only criticism is that the pillows are a bit flat and no other option was available. Also no top sheet is provided (a common criticism of mine these days) but will be on request.

Also if you need to get to sleep early don't get a courtyard room. They face onto the courtyard bar which does not close down until 10.15pm. Being a courtyard it gets REALLY noisy. Think trying to sleep in a bar on a busy Friday night. However, they do reassure you on check in that it will close around 10.00pm and they were true to their word on both nights that we were there.

Room Tip: Need to get to sleep early- don't let them give you a courtyard room.
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, July 3, 2013
Dear Punkyoz,

Our sincerest thanks for taking the time to pass on your comments. We were thrilled to hear that you enjoyed South Place. We do in-fact have a selection of pillows available but have obviously not been too good in communicating this - we will address this immediately. We hope that we get to welcome you back on your next visit to London.

Best regards,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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482 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Basel, Switzerland
Top Contributor
178 reviews 178 reviews
71 hotel reviews
Reviews in 50 cities Reviews in 50 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed July 1, 2013

We booked South Place in preparation for a surprise birthday dinner for my father. From the moment I booked with the hotel until our departure, staff were incredibly attentive and really went above and beyond to ensure a memorable experience.

The hotel itself is beautiful. It has a wonderful modern feel alongside a quirky personality gained through some fantastic touches, décor and luxury goods which give it the wow factor. The room and bathroom were spacious, and the layout seemed to have been very well thought out all round,

Room service ordered was good - my only complaint would be the poached eggs were a little underdone but that is being incredibly harsh.

I have a new favourite hotel in London and I'm looking forward to returning in the near future.

Room Tip: Ask for a room on a higher floor to get a good view of the city.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, July 3, 2013
Dear Luke W,

Many thanks for taking the time to pass on your thoughts. We were thrilled to hear that you enjoyed your stay and have passed back your feedback regarding your poached eggs to the chef. We very much hope to welcome you back to South Place in the very near future - eggs will be on me!

Best regards and thanks,

Bruce
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2013

We have just arrived home after spending the night at south place hotel. I cannot stress enough how fantastic our experience was. On arrival we were advised that we had the best room in the hotel- we most certainly did!- the bath was unbelievable!........ I have never stayed in a more amazing room. Beds were so comfy, service second to none and food lovely. We had a few drinks in the bar late last night, it was a real chilled laidback environment.... Perfect! Thank you to all the staff at south place! We hope to see you again soon x

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, July 3, 2013
Dear Dolz_22,

Thanks you very much for taking the time to pass on your comments. We are delighted that you enjoyed your stay. From a personal prospective "that bath" is one of my favourite details within the hotel. We very much hope to welcome you back in the very near future.

Best regards,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergvliet, South Africa
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 23, 2013

We stayed at this hotel for one night after a company function! WOW it was just great. From the moment we checked in, only had 5 star treatment. We loved the large rooms with so many modern quirky bits, remote controlled blinds,fun lighting options, huge Flat screen TV. The bathroom is also very large, the bath was HUGE and the soaps and bath goodies were so nice, good quality and smelt FAB. The roof top bar and down stairs bar's are both open late and offer nice variety of drinks! Thoroughly enjoyed the breakfast the next morning and the best part was that check out was only at 12:00 so no rushing! Would highly recommend a stay at this hotel, a real treat, in a great location! The service and people working at this hotel were so friendly and went out of their way to make us feel welcome and happy! Oooh could keep writing about this place, the Bed was amazing, we slept so so well!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, June 24, 2013
Dear Jessicade,

Many thanks for taking the time to leave a review. The team were thrilled to learn how much you enjoyed your stay at South Place. Particularly pleased that you mentioned the beds - we love them but they are dangerously comfortable! We hope to get the opportunity to welcome you back in the very near future.

Best regards,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
warwixkshire
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 23, 2013

For our 10th wedding anniversary we planned a weekend in London to have some quality time combined with some overdue shopping for essentials me missed since moving out of the UK.
We specifically wanted to avoid a hotel in the typical tourist areas, and South Place looked perfect in that its so easily accessible via Victoria and yet promised a more 'hip' weekend making use of the hotel and an opportunity to easily explore Spitalfields.
To cover the basics;
rooms - super trendy, weel equipped, super comfy bed and pillow menu's, ipod doc.
bathrooms - ours had a double shower - yes for 2 with 2 rain showers and gorgeous full size toiletries
breakfast - we went a la carte, loved it! But the highlights were

Friday night, is busy and varied in the hotel. a live acoustic set in the library (yes it really is that cool) , DJ's downstairs, a great garden bar ( a few music industry bods around). we did a little of each after an amazing wine tasting and BBQ on the terrace with Benoit. what amazing value and a fabulous experience. Promising ourselves next time we would try the Angler restaurant adjacent to the terrace. Absolutely the best Friday night we've had in years and we didn't have to leave the hotel.

On Saturday we shopped at an empty M&S next door, before heading to busy Marble arch and then wishing we'd stayed East and missed the crowds. Saturday eve we walked to La Chappelle and back for a quiet drink in the bar, a much quieter experience so glad we planned our weekend the way we did. although next time we will try the Grill downstairs which looks amazing value!

Overall however, the bit that makes South Place stand out for us is the quality of the team in house. We left desperate to return having had the kind of interactions with staff we've only ever previously experience in places like the Anantara's or Four Seasons. The service was impeccable but so personalised and so genuine it really sets this place apart.

We are passing through London again in October. I didn't hesitate for a second to book to go back.
My big bit of advice would be to check ahead to see what's on att he hotel and plan your stay to make the most of it. We wouldn't have missed the wine tasting for the world but only found out about on an email 48 hours before.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, June 24, 2013
Dear Karenlynch,

Our sincerest thanks for taking the time to leave a review following your recent visit to South Place. It is very satisfying to read that you appreciated the extra lengths we go to in terms of our cultural and arts programming. We strive to offer a window into east end culture and are delighted that you enjoyed yourself so much. The team are always thrilled when a guest takes the time to recognise their efforts, so thank you once again.

We do look forward to welcoming you back to SPH.

Warm regards,

Bruce
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Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 18, 2013

The South Place has to be one the best hotels I've stayed in in Europe so far. The young staff is extremely friendly, energetic and helpful. The rooms big and make you feel good about being there. The look and feel pretty modern. Great toiletaries. The breakfast options were quite classy. The location of the hotel with its proximity to two underground stations is pretty fantastic. A really good place to base yourself when in London

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, June 21, 2013
Dear Kalyan,

Many thanks for taking the time to pass on your comments. We were thrilled to learn that you enjoyed the hotel and the hospitality of the team. We look forward to welcoming you back to South Place in the very near future.

Best regards,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 17, 2013 via mobile

I'd definitely come back to stay here. The staff were extremely helpful and friendly. The rooms were clean and funky. Our room was able to completely black out during the day time which was great after my 24 hours of flying.

The negative reviews on here often refer to noise. We were fortunate to have not experienced anything like this. We were told this is a usual occurrence during the bank holidays.

I haven't stayed anywhere else in London so I cannot compare but if you've stayed in a 'W' brand hotel before they are some definite parallels.

Funky-Fresh. Thanks for a great stay.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce R, General Manager at South Place Hotel, responded to this review, July 3, 2013
Dear Michael,

We were delighted to learn how much you enjoyed your stay. It means a lot to the team when guests take the time to pass on their feedback.

We very much hope to welcome you back to South Place in the very near future.

Best regards and thanks,

Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about South Place Hotel

Address: 3 South Place, London EC2M 2AF, England
Location: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in London
#16 Luxury Hotel in London
#21 Business Hotel in London
#57 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — South Place Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
South Place is an 80-bedroom, luxury hotel in the City of London, just minutes away from Moorgate and Liverpool Street stations. The first hotel from restaurateurs D&D London, South Place Hotel features Conran-designed interiors, 2 restaurants (one of which, the Angler, was recently awarded a Michellin star), 3 bars and 5 private dining and meeting rooms. The hotel is alive with the buzz of local London neighbourhoods, including Silicon Roundabout at Old Street; the creative communities of Spitalfields, Shoreditch and Hoxton, as well as the chic and sharp energy of the Square Mile. The staff are young and vibrant, passionate about ensuring guests have a warm welcome and a wonderful stay. ... more   less 
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Also Known As:
South Place Hotel London, England

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