A few months ago London was calling! It was time to put our frequent traveling to NYC on hold and explore some other metropolises. London it was. So first thing to do: pick a hotel. Not easy because I am a pretty demanding traveller. To me a hotel has got to have a distinctive personality and above all, the service is crucial to me. After elaborate research we chose South Place hotel, located in-between the East-end and the city.
First impression: Impressive! When you walk into the hotel a friendly attentive doorman greats you with a genuine smile. He opens the massive glass doors for you and the first thing that hits you is the unique hotel scent. That is something that definitely makes me smile. Check-in went smooth and easy, it was 11am and our room was ready. Big score, South Place hotel! Okay now the room, was it as remarkable as the overall design of the hotel? Well, yes and no. The marble bathroom is drop dead gorgeous. I am talking about a rain shower, huge bathtub, a double sink, enough storage space, attractive amenities. Do I need to go on? The design of the bedroom is clean and modern, but cosy and soothing at the same time. Although I loved the whimsical facilities and details (B&O tv, local art, stationery, sofa...), I missed an explicate and unique personality! Something that made the room even more exceptional, like the rest of the venue.
But wait, South Place hotel has so much more, it is a complete package. I fell in love with the bar and the restaurant on the ground floor. Perfect hide away to dine and unwind. And they have a secret hideaway too, Le Chiffre which is only accessible to hotel guests and locals. But this space completely misses its purpose, it's not a cozy retreat where guests want to be. Nope, it is pretty deserted and the vibe, well actually there is no vibe at all! Maybe it is its location on the first floor, too far away from the lively atmosphere of the bar.
My overall experience was a wow experience! South Place hotel is a remarkable hotel that understands the importance of details: the uniforms of the hotel staff, a doorman that picks up the cigarettes from the pavement, the scent, the lighting, the art, the food, ...! Yes, we found our London home away from home.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 5, 2013
Delighted to hear you had such a positive stay with us. We are pleased to know you found the room a delight and made good use of our social atmosphere on the ground floor for dining and drinks.
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As for Le Chiffre - your comments are spot on. In February we are introducing a 'Members Club' that will bring more life to this room and the Garden Bar, putting guests in contact with a smattering of locals that are well-connected creatives, entrepreneurs, and local business people.
We are thrilled you chose South Place Hotel for your stay in London and look forward to welcoming you back to see if you feel things are even better than the first time.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.