The hotel is on a street of Edwardian houses that appear to all have been
converted into hotels. You have to ring a bell to get in and they open
the door without verbally checking who you are so I don't really see the
The decor is fine, in the reception area there are comfy sofas and a desk
with a computor for anyone to use, although they do charge.
My room turned out to be in the basement. I have had major knee surgery
and although stairs are not normally an issue the stairs to the basement
were and I really struggled with the difficult narrow stairs
to get down there, especially when carrying luggage. They do ask, when
you book in, if you need a hand with your luggage but that's before you
see the challenge of the stairs. I suppose I could have gone back to ask
for help but as I only had minimal luggage I didn't and very much
regretted it afterwards. They should warn you!
I was initially so dissapointed with my room. Being in the basement it
was so dark, I dumped my bags and went for a walk. When I got back
it didn't seem so bad but I would never have knowingly chosen a basement
room and, again, it would have been nice for the hotel to flag this when
booking. So beware when your booking to ask where your room is.
Once I become accustomed to the darkness the room itself was very nice,
it was in good decorative order, very clean and roomy with plenty of
storage. There weren't enough power points but that's usual with hotel
rooms. There was lots of mirrors which is unusal but very helpful.
The bathroom was large with shower over bath and actually had a
bath mat! This I find to be a rare event in hotels of any kind but a
must on safety. There were the usual helpful items like shampoo etc.
but here there was a hairband which I found very very helpful and not
seen anywhere else. Whoever thought of that, on their staff, should be
applauded. It's the kind of thing I always forget to pack.
The tea/coffee facilities in the room were very good. You usually only
get a few saches of tea and coffee and a few pots of milk that are never
enough for your stay, however short. But here there were plenty.
The bed was quite comfy and I had a reasonable nights sleep.
WiFi was available in your room if you asked for the code from the staff on reception.
But I couldn't get it to work, it could have been because I was in the
basement but as I was staying there for work it was extremely inconvieniant
that I couldn't get it to work.
Breakfast was good with plenty of choice.
Overall, I highly recommend this hotel BUT make sure your not in the basement!!
- Also Known As:
- The Lancaster Hotel
- The Lancaster Hotel London
- Lancaster London
- The Lancaster London, England
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